Marks And Spencer Reviews

Name: Marks And Spencer
Address: Waterside House, 35 North Wharf Rd, London
Rating: 2.78

2.8 Rating 2,354 Reviews

43 %

of reviewers recommend Marks And Spencer

2.8

Based on 2,354 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Marks And Spencer:

Marks & Spencer are one of the UKs top department stores with a substantial range of products available online. All M&S clothing and home products are available through www.marksandspencers.com, as well as some online exclusive products.

Visit Website

Phone:

0870 6080505

Location:

Waterside House, 35 North Wharf Rd
London
W2 1NW

Write Your review

Tell us how Marks And Spencer made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Marks And Spencer 1 star review on 12th July 2025

111

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order well packed and received in good time. Goods were just what I ordered and I am extremely happy with my purchase. Will shop with them again.”

Helpful Report

Posted 8 years ago

“Products were perfect, good communication and fast delivery service. Very happy.”

Helpful Report

Posted 8 years ago

“The food is always first class and there shops are always clean and tidy.”

Helpful Report

Posted 8 years ago

“The food is always first class and there shops are always clean and tidy.”

Helpful Report

Posted 8 years ago

“M&S are usually quite expensive, but I went in recently and they had jumpers at only £20, not reduced or anything. Lovely material and great for work.”

Helpful Report

Posted 8 years ago

“The delivery is free”

Helpful Report

Posted 8 years ago

“Reliable quality products”

Helpful Report

Posted 8 years ago

“Really welcome and made my trip to shop happy experience.Staff were friendly and quality of produce amazing.”

Helpful Report

Posted 8 years ago

“Very quick and efficient service.”

Helpful Report

Posted 8 years ago

“Didn't have what I wanted, staff ordered product for me, which arrived quickly. Very impressed”

Helpful Report

Posted 8 years ago

“Next day deliver to nominated store.”

Helpful Report

Posted 8 years ago

“THEY ARE ALWAYS VERY POLITE AND HELPFUL. ON-LINE ORDERS ALWAYS DELIVERED ON TIME.”

Helpful Report

Posted 8 years ago

“love my new coat”

Helpful Report

Posted 8 years ago

“customer service”

Helpful Report

Posted 8 years ago

“jumper good quality and fit”

Helpful Report

Posted 8 years ago

“Staff very helpful and friendly. I don’t like their fashion ranges much, but their food is good quality although a bit pricey. It’s very cold along the chilled food cabinets, but I find that to be the case in all supermarkets.”

Helpful Report

Posted 8 years ago

“Customer service was excellent. Despite it being a very busy Christmas shopping day, assistant went out of their way to enquire if I needed any help. One even brought me a basket rather than me carry several items around the store. I am not incapacitated in any way- it was just the way they treated customers.”

Helpful Report

Posted 8 years ago

“Very tidy and clean store... Staff friendly and exchanged items with no fuss”

Helpful Report

Posted 8 years ago

“Easy to use website, good quality products - great bargains in the sale! Happy with the excellent delivery options and good service received.”

Helpful Report

Posted 8 years ago

“Excellent food for Xmas, with variety of sea food”

Helpful Report

Posted 8 years ago

Marks And Spencer is rated 2.8 based on 2,354 reviews