Masterclip Animal Clippers Reviews

Name: Masterclip Animal Clippers
Address: Tugby Orchards, Wood Lane, Tugby, Leicestershire
Rating: 4.86

4.9 Rating 1,265 Reviews

97 %

of reviewers recommend Masterclip Animal Clippers

About Masterclip Animal Clippers:

Masterclip is a professional online retailer offering only the best range of clipping products for dogs, horses, sheep and cattle. We offer a comprehensive range of clippers which are used by professional groomers, competition yards, veterinary practices, farmers and home users. Providing first class customer care is our main focus and our experienced staff are here to help. We are passionate about clipping and know our products inside out, that is why Masterclip is fast becoming the number one place to buy animal clipping products. Each of our products have been carefully selected, tried and tested and some of our clippers have won prestigious awards. All Masterclip products come with a 2 year warranty.

Visit Website

Phone:

01162796900

Email:

ben@masterclip.co.uk

Location:

Tugby Orchards,
Wood Lane,
Tugby
Leicestershire
LE7 9WE

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Masterclip Animal Clippers 5 star review on 5th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I originally ordered the wrong part and emailed explaining what I had done and asked which part I should have ordered. Very quickly I received an email with the correct part I should have ordered and a link along with an explanation of how to return the wrong part. Refund received within 24hrs. Very happy with the service I received”

Helpful Report

Posted 1 day ago

Thank you for your five-star review. We're delighted to hear that our customer service team was able to assist you so quickly and effectively. It's always our goal to ensure a smooth experience for our customers, and your positive feedback truly means a lot to us. If you ever have any more questions or need assistance in the future, feel free to reach out. Best wishes, Jo

Posted 1 day ago

“Warranty repair, no issues bar receiving invoice for return of item which I thought was odd. Not charged in the end so all good.”

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Posted 1 day ago

Thank you for your excellent five-star review, Sharyn. We appreciate your understanding regarding the warranty process. It's great to know that everything worked out smoothly in the end. If you have any further questions or need assistance, please don’t hesitate to get in touch. Best wishes, Jo

Posted 1 day ago

“Great service as always. New blades turned up when they said. Very quick delivery Highly recommend”

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Posted 3 days ago

Thank you so much, John, for your fantastic five-star review! We're delighted to hear that our service met your expectations and that the delivery was timely. Your recommendation means a lot to us! If you ever need anything more, feel free to reach out anytime. Kind regards, Jo

Posted 1 day ago

“Excellent service. Quick turn around and very good communication”

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Posted 3 days ago

Thank you so much Jacki for your fantastic five-star review for our service and repair team. Customer service is very important to us so if you ever need assistance or have any questions, don't hesitate to get in touch. Kind regards, Jo

Posted 1 day ago

“Very fast service”

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Posted 3 days ago

Thank you so much, Graham, for your fantastic five-star review! We're thrilled to hear that you were pleased with our fast service. If you have any questions or need anything in the future, please don't hesitate to reach out. Kind regards, Jo V

Posted 1 day ago

“I used clippers for my two mini poodles as it was expensive visit to groom room. I had little problem with it and it was fixed within 4 days. Very happy with response.”

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Posted 3 days ago

Thank you so much Sukhvinder for taking the time to leave us a five star company review we really appreciate it. We are so pleased you are happy with our service and repair team. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Jo

Posted 1 day ago

“Excellent customer service”

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Posted 4 days ago

Thank you so much Tracy for your fantastic five-star review! We're delighted to hear that you found our customer service exceptional, it is our top priority, and it’s wonderful to know that we met your expectations. If you ever need assistance or have any questions, don't hesitate to get in touch. Kind regards, Jo V

Posted 4 days ago

“5 stars are for after sales service which was very good. My clippers broke after only 4 clips. Brand new the cogs shed and couldn’t even undo the screws to remove the head, sent off to Master clip and the Service was excellent. 3 Stars are for the clippers, disappointing, still get hot and broke after 4 clips, the good thing is the battery life is excellent.”

Helpful Report

Posted 6 days ago

Thank you so much Elaine for your review. We are pleased to hear that you experienced fantastic after sales service. The cog only shears if the clippers are under some sort of pressure at the top end and so it is always best to loosen the tension slightly and keep them well lubricated including adding a drop of oil into the oiling points. It is a consumable part and designed to shear if the clipper detects a foreign body or some grit or debris in the coat which does sometimes does also happen. We are always here to help if you need any further assistance, please don’t hesitate to reach out. Kind regards, Susie

Posted 5 days ago

“Great quality clippers and blades. Exceptional customer service.”

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Posted 6 days ago

Thank you so much, Margaret, for your fantastic five-star review! We're delighted to hear that you found our clippers and blades to be of great quality. Exceptional customer service is our top priority, and it’s wonderful to know that we met your expectations. If you ever need assistance or have any questions, don't hesitate to get in touch. Kind regards, Jo V

Posted 5 days ago

“Fantastic service and super quick delivery”

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Posted 1 week ago

Thank you so much Louise for your wonderful five star review! We are thrilled to hear that you experienced fantastic service and quick delivery. Your satisfaction means the world to us, and we strive to provide the best experience possible. If you need any further assistance, please don’t hesitate to reach out. Kind regards, Jo V

Posted 6 days ago

“Arrived very quickly. Haven't used them yet but the clippers feel much more substantial and hardy compared to similar brands at the same price range. Heard very good things about them so can't wait to try!”

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Posted 1 week ago

Thank you so much Danielle for taking the time to leave a five star company review, we really appreciate it and are so pleased that your first impressions of our Hunter clipper are positive. Customer experience and satisfaction are at the forefront of everything we do, so please remember that we are always here to help and advise going forwards. Kind regards Jo

Posted 1 week ago

“Overall very impressed with these clippers. Received on Thursday and have clipped my shedding easy-clip cockapoo, and have clipped my bone-shed fleece fur cockapoo who was way overdue a clip. The lowest grade got right under any batting that brushing couldn’t get to. My one concern is how hot the clippers have gotten. A little irritating having to clip them in very short bursts as they were not happy with the heat on them.”

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Posted 1 week ago

Thank you so much Meg for taking the time to leave us a 4 star company review, we really appreciate it. It is great to hear that your new clippers are clipping well. As with all clippers they work best if they are well lubricated with clipper oil or spray every 3-5 mins whilst in use. Doing this generally dissipates any heat caused by blade friction. The Andis 5 in 1 coolant spray is brilliant for this. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Jo

Posted 1 week ago

“Next day, free delivery; you can't ask for more than that.”

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Posted 1 week ago

Thank you, Pauline, for your fantastic five-star company review! We're so glad to hear you appreciated the next day free delivery. We strive to provide our customers with the best possible experience, and your feedback truly brightens our day. If you need any further assistance or have any questions, please feel free to reach out! Best wishes, Jo V

Posted 1 week ago

“Unbelievable customer service. Quick, efficient and incredibly helpful - just like the clippers! 😂”

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Posted 1 week ago

Thank you so much, Rick, for your fantastic five-star company review! We're thrilled to hear that you found our customer service to be quick, efficient and helpful. Your satisfaction means the world to us, and we’re always here to ensure you have the best grooming experience possible. If you need anything else, don’t hesitate to reach out! Best wishes, Jo V

Posted 1 week ago

“Super happy customer. Clippers have come back looking as good as new after their service ☺️”

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Posted 2 weeks ago

Thank you so much for taking the time to leave us a five star company review, we really appreciate it and are so pleased that you're happy with our service department and that the clippers are as good as new. We try very hard to rectify problems as quickly as possible to get our customers back up and running quickly. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Susie

Posted 2 weeks ago

“Ordered a #5f and received a #7f which wouldn't fit on my A5 clippers. I emailed for help as I wouldn't have minded this mistake had the blade worked but received none. I have had functional blades from masterclip before though”

Helpful Report

Posted 2 weeks ago

It is disappointing to hear that you received the wrong blade and that the blade you did receive didn't fit your clippers. I can see that a replacement blade has been posted so we must have made contact. I will get in touch with you directly so that we can resolve the issue.

Posted 2 weeks ago

“Brilliant customer service. Jo could not be more helpful putting up with me constantly breaking my clippers. They were repaired and returned promptly. Thank-you Masterclip....oh and Jo”

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Posted 2 weeks ago

Thank you so much Linda for your wonderful five-star company review. We're thrilled to hear that Jo provided you with such helpful service and that your clippers were repaired and returned promptly. We strive to ensure our customers have a positive experience, and it’s fantastic to know that you felt supported. If you ever need anything else, don’t hesitate to reach out! Warm regards, Jo V

Posted 2 weeks ago

“Very good used for many years”

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Posted 2 weeks ago

Thank you so much, Liza, for your fantastic five-star company review! We’re absolutely delighted to hear that you’ve been using our clippers for many years. Your loyalty means the world to us! If you ever have any questions or need assistance, please don’t hesitate to reach out. Best wishes, Jo V

Posted 2 weeks ago

“Love my clippers, have 3 sets now and are so easy to use”

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Posted 3 weeks ago

Thank you so much for taking the time to leave us a five star company review, we really appreciate it and are so pleased that you're happy with your clippers. Customer experience and satisfaction are at the forefront of everything we do, so please remember that we are always here to help and advise going forwards. Kind regards Jo W

Posted 3 weeks ago

“Just the ticket,value for money.”

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Posted 3 weeks ago

Sorry to hear that Robert that really shouldn't happen if you snap the blade unit off as per the instructions. I will contact you directly to get the issue resolved. Kind regards Jo

Posted 3 weeks ago

Masterclip Animal Clippers is rated 4.9 based on 1,265 reviews