Matalan Reviews

Name: Matalan
Rating: 3.57

3.6 Rating 1,897 Reviews

64 %

of reviewers recommend Matalan

3.6

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

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“good quick delivery and efficient!”

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Posted 11 years ago

“Excellent service..delivery very prompt..products good quality with great prices..”

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Posted 11 years ago

“Excellent service thank you ,would be very good if you spend over a certain amount you get free delivery !”

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Posted 11 years ago

“Excellent I time scale delivery and product excellent”

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Posted 11 years ago

“Quick delivery Well packaged Very happy”

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Posted 11 years ago

“The service was first class . Hope to do business with u in the future ,that's certainly more than I can say for one of you. Competitors , it's like dealing with the Mafia. Thanks again cyril,”

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Posted 11 years ago

“Fast delivery and extremely helpful staff. Thank you.”

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Posted 11 years ago

“very impressed with the service from point of order upto follow up and delivery - too good”

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Posted 11 years ago

“Good quality product and good service”

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Posted 11 years ago

“Excellent price for quality products and super fast delivery”

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Posted 11 years ago

“Very please with my cabinet looks great in my bathroom,excellent price too. The delivery was on time . will recommend Matalan to my friends every time.Dee Holdsworth.”

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Posted 11 years ago

“Ordered two shower baskets (shampoo/shower gel holders) they were delivered very quickly & the products were first class....far better than the equivalent in Homebase/B & Q”

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Posted 11 years ago

“We ordered the Chrome corner shelving. Arrived bang on time and with constant accurate updates. The quality is excellent. I will definately use this company again and will recommend to others!”

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Posted 11 years ago

“Great service and fast delivery and helpful backup”

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Posted 11 years ago

“This is our first purchase from Matalan Direct and we have been very impressed with the quick, efficient service plus excellent quality products. We'll definately be coming back!”

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Posted 11 years ago

“excellent product very good value for money,service second to none.everything was top class . mike durkin.”

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Posted 11 years ago

“Great communications, prompt delivery, keen pricing a good experience all round”

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Posted 11 years ago

“the shower head which I purchase was perfect for our needs, the quality and finish was exceptional for the price and delivery was very prompt. I would recommend Matalan direct to anyone”

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Posted 11 years ago

“Very easy ordering and quick delivery”

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Posted 11 years ago

“It is always satisfying to feel that you have rec'd quality goods at very competetive prices, and to get them in good time and in sound packaging gives one a feeling of complete satisfaction, I would certainly recommend.”

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Posted 11 years ago

Matalan is rated 3.6 based on 1,897 reviews