“The quality of the chair,excellent value for the money ,we had recently bought another chair from another retailer which was more expensive but we couldnt return it”
“The staff went out of their way to help to select a piece of IT luggage so much so that I asked for their names. So many thanks to "Jenni" and "Zoe" at the Wolstanton store....other stores should note how professional these two ladies are....it makes shopping a pleasure even for us men. THANK YOU.”
“Original item delivered was damaged. When I reported this the response was immediate and effective. The replacement item was delivered within days and the issue resolved to my satisfaction”
“Bought a top from Matalan but it was the wrong size. Took it back and it was straightforward to change it, despite choosing a different style. No queuing at a special till. Quick and easy.”
“Matalan is always the first shop I go to when needing new clothes, night wear and of course their home accessories. They have a huge choice of designs for all ages and very good prices.”
“The rug was nice but the delivery time was too lengthy as I wanted to give it to someone as a gift. I do feel item of this size could easily be available on click and collect taking a maximum of 2/3 days. Even when I called up they were unable to give me a date had to wait for the email.”
