Matalan Reviews

Name: Matalan
Rating: 3.58

3.6 Rating 1,885 Reviews

64 %

of reviewers recommend Matalan

3.6

Based on 1,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order on-line and use the Pick up in Store instead of paying for delivery”

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Posted 8 years ago

“Great shop, lots of bargains and cheap”

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Posted 8 years ago

“Fab chair on a funky rug!”

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Posted 8 years ago

“by selling reasonably priced items. But unhappy with the level of cashiers and very very slow service.”

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Posted 8 years ago

“Very good delivery. Lots of choice. Really good prices.”

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Posted 8 years ago

“Order goods online and all items were shipped correctly and also sizes were as stated online”

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Posted 8 years ago

“Good quality, and hidden storage is great for clutter.”

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Posted 8 years ago

“Excellent service easy to order and good communication! Product is better than imagined very happy and a very good price too xx”

Matalan 5 star review on 20th April 2017

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Posted 8 years ago

“Quick and easy to order, c”

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Posted 8 years ago

“Very pleased indeed with our new table. It was easy to fit together and of better quality and finish than expected.”

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Posted 8 years ago

“Fast delivery and delivered on time. Well packed.”

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Posted 8 years ago

“delivered on time and in good order”

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Posted 8 years ago

“Excellent service, fast delivery and the quality of the product is really good.”

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Posted 8 years ago

“Excellent service and goods”

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Posted 8 years ago

“I would certainly recommend you to others. The service and delivery, packing,etc was A1!”

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Posted 8 years ago

“they delivered my order very quickly”

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Posted 8 years ago

“Good quality product”

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Posted 8 years ago

“Had a problem with one set of curtains and they sorted the problem out without any fuss”

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Posted 8 years ago

“Easy ordering. Kept up to date on progress. The courier used (Panther?) was excellent. Would definitely order from Matalan Direct again.”

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Posted 8 years ago

“Was very happy with the delivery. One of the chairs are a bit wonky but the quality is okay.”

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Posted 8 years ago

Matalan is rated 3.6 based on 1,885 reviews