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Matalan Reviews
3.6
Rating
1,905
Reviews
64
%
of reviewers recommend
Matalan
Company
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Reviews
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"I bought 2 suitcases recently and paid for next day delivery as it was my day off work. It didn't come next day. Evri sent me a message to say that the 'Parcels were bigger than expected' to had to be sent via a special courier. Waste of paying for next day delivery really wasn't it! I'm aware that this could be a fault of evris but it was matalan I paid next day delivery to. Maybe they should update their systems so that you cannot pay next day delivery for a larger item"
Jordon
"Ordered 4 dinner plates, only 3 delivered all broken\r\n Such a let down as any clothing items I order are always perfect"
Anonymous
"Posto sam redoviti kupac Matalan trgovine br268 Kinglsand centar imam strahovito lose iskustvo sa kupnjom.\r\n-osoblje jako lose i neprofesionalno,umjesto ljubaznosti na kupce se vice,\r\nKada trazite pomoc ne dobijete je,\r\nredovi prilikom kupnje,duga cekanja,\r\nNeorganiziranost,puno reklamacija drugacija cijena na artiklu,nego na racunu imam dokaz racun od 18.10.2022. Takoder menader bi morao izaci i rijesiti reklamaciju uz izvinjenje a umjesto toga osoblje vice na vas.\r\nMatalan reward card beskorisna jer nemate nikakav popust,niti bonus da prilikom kupnje kao u drugim prodajnim centrima dobijete povoljniju cijenu ili bodove koji se pretvaraju u novac.Tako da mislim da se opcenito menadzment Matalana ne brine o svojim potrosacima!\r\nIz svega navedenog ne preporucam nikome kupnju u tom prodajnom objektu!\r\nZdenka Heric dipl.oec."
Zdenka Heric
"Posto sam redoviti kupac Matalan trgovine br268 Kinglsand centar imam strahovito lose iskustvo sa kupnjom.\r\n-osoblje jako lose i neprofesionalno,umjesto ljubaznosti na kupce se vice,\r\nKada trazite pomoc ne dobijete je,\r\nredovi prilikom kupnje,duga cekanja,\r\nNeorganiziranost,puno reklamacija drugacija cijena na artiklu,nego na racunu imam dokaz racun od 18.10.2022. Takoder menader bi morao izaci i rijesiti reklamaciju uz izvinjenje a umjesto toga osoblje vice na vas.\r\nMatalan reward card beskorisna jer nemate nikakav popust,niti bonus da prilikom kupnje kao u drugim prodajnim centrima dobijete povoljniju cijenu ili bodove koji se pretvaraju u novac.Tako da mislim da se opcenito menadzment Matalana ne brine o svojim potrosacima!\r\nIz svega navedenog ne preporucam nikome kupnju u tom prodajnom objektu!\r\nZdenka Heric dipl.oec."
Zdenka Heric
"I bought some black velvet leggings for \u00a315:00. The leggings themselves are comfortable and fine but look what happened to my toilet seat after using it, when wearing the leggings! Sorry if a photo of a toilet causes offence but better than a thigh shot. I have tried bleach but the stain will not budge."
Alyson
"Matalan sent me a 20% discount code that included 'Home' items, apart from furniture. I ordered a light online and it wouldn't let me apply the discount code. I complained on Trust Pilot and had a response from Matalan, who said that 'home' items are not included in the discount. WRONG. I have the discount card to prove it. Check your promotions Matalan and then think how you are going to wriggle out of dealing with loads of people who try the codes to buy homewares...\nThis is a con out and out and Matalan should be aware of the terms of their own promotions. Why are they saying that this latest promotion does not include homeware, when clearly is DOES, apart from a very few exclusions, such as furniture...?\nI am not happy with Matalan's response and lack of clarity or fairness on this issue."
Terri Hills
"Bought a gold bracelet approx 2 weeks ago.\nI've only worn it a handful of times but the elastic is already fraying and about to break, so I can't wear it anymore unless I can find a way to fix it.\nPoor quality."
Linda Wills
27
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01/01/2019
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Anonymous
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“
Very easy to order on-line and use the Pick up in Store instead of paying for delivery
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Posted 9 years ago
Amanda Logan
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“
Great shop, lots of bargains and cheap
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Posted 9 years ago
Julie Turner
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“
Fab chair on a funky rug!
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Posted 9 years ago
Julie
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“
by selling reasonably priced items. But unhappy with the level of cashiers and very very slow service.
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Posted 9 years ago
Anonymous
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“
Very good delivery. Lots of choice. Really good prices.
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Posted 9 years ago
Anonymous
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Order goods online and all items were shipped correctly and also sizes were as stated online
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Posted 9 years ago
Anonymous
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“
Good quality, and hidden storage is great for clutter.
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Posted 9 years ago
Lucy Whent
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Excellent service easy to order and good communication! Product is better than imagined very happy and a very good price too xx
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Posted 9 years ago
Anonymous
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Quick and easy to order, c
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Posted 9 years ago
Dee Galloway
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“
Very pleased indeed with our new table. It was easy to fit together and of better quality and finish than expected.
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Posted 9 years ago
Janet Cross
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Fast delivery and delivered on time. Well packed.
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Posted 9 years ago
Anonymous
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delivered on time and in good order
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Posted 9 years ago
Diane Rourke
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Excellent service, fast delivery and the quality of the product is really good.
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Posted 9 years ago
Christina Benko
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“
Excellent service and goods
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Posted 9 years ago
Steven Tann
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I would certainly recommend you to others. The service and delivery, packing,etc was A1!
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Posted 9 years ago
Paul Crane
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“
they delivered my order very quickly
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Posted 9 years ago
Anonymous
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“
Good quality product
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Posted 9 years ago
Linda Richards
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“
Had a problem with one set of curtains and they sorted the problem out without any fuss
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Posted 9 years ago
Anonymous
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“
Easy ordering. Kept up to date on progress. The courier used (Panther?) was excellent. Would definitely order from Matalan Direct again.
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Posted 9 years ago
Monika Slowik
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“
Was very happy with the delivery. One of the chairs are a bit wonky but the quality is okay.
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Posted 9 years ago
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Matalan
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3.6
based on
1,905
reviews
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