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Miniature Market Reviews

4.9 Rating 33,010 Reviews

98 %

of reviewers recommend Miniature Market

Company Reviews

Product Reviews

4.9

Based on 33,010 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Miniature Market:

The one stop shop for every gamer. We have everything from board games, to minis, Magic, and more!

Visit Website

Phone:

877-326-4429

Email:

support@miniaturemarket.com

Miniature Market 5 star review on 1st May 2024

Miniature Market 4 star review on 1st May 2024

Miniature Market 5 star review on 30th April 2024

Miniature Market 5 star review on 30th April 2024

Miniature Market 5 star review on 30th April 2024

Miniature Market 4 star review on 8th April 2024

Miniature Market 5 star review on 8th April 2024

2798

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great store and prices. Delivery took over 10 days to be processed and none of my emails were answered for over a week. I’m only a 5 hour drive away. Some items were out of stock after I purchased them, they were refunded. Everything else came neatly packed in a box.”

Posted 8 months ago

“I got a highly sought after and hard to find mini for a good price. My complaint is that the process in which to place an order is confusing. I only wanted one set of the mini, and got two, which I paid for. The positive thing to come out of it was that I gave it to a local game store to give away”

Posted 9 months ago

“The game was a lot of fun. There is an image of the expansion on the sales page, but it was not included. (Phoenix Mage) I was expecting it, but it seems to be another expansion.”

Posted 9 months ago

“Game is definitely ambitious but there is just a bit too much going on. Hoping to be able to work through the entire campaign.”

Posted 9 months ago

“They still offer great prices, but no longer offering price match makes them much less attractive than just shipping my FLGS who will nearly match them and offer bespoke service.”

Posted 9 months ago

“Pieces look nice but packaging caused a few minis to be permanently bent”

Posted 9 months ago

“I enjoy the mechanics of the game, but wow, it plays fast! This is a race game for sure. Played it multiple times, with between 2 and 5 people and it moved fast (like 1 hour) each no matter the player count. My game group had differing opinions, some thought it was too linear, and some liked it. I'm somewhere in the middle at this point.”

Posted 9 months ago

“I threw this in my order when it was on sale for $1, I was unsure what to expect but for $1. I didn't really care. It's about a 1/2 inche square little thing. It had some extra resin on the bottom which needed to be shaved down so it sat flat.”

Posted 9 months ago

“The game was delivered in perfect condition. My only complaint is that I could have gotten the game a couple weeks earlier on another website had I not pre-ordered it here and bought it on release day.”

Posted 9 months ago

“I'm a bit concerned on the quality of the resin. Seems okay but it is obviously 3d printed and I'm not sure the quality of the printer as it looks a bit sus. I've had other resin casts that are much better. I worry if this is truly the direction PP is taking.”

Posted 9 months ago

“Shipping took awhile but otherwise everything was in good order”

Posted 9 months ago

“The products I recieved were deffective and the compensation for this was minimal for the hassle of having to fix the product manually.”

Posted 10 months ago

“Y'all were great until you took away price match and started raising prices and not carrying as much interesting 3rd party publisher-type stuff for TTRPGs and wargames. Before then, you also took away price match for sellers who met all your criteria based on employee whim at times, which was not cool. I've also had too many shipping hiccups over the years compared to with other companies. Always friendly customer service in-store, though! I'd just like to see better/more competitive pricing, and more variety in miniatures (Warlord Games, Northstar, Fireforge, Perry, Victrix, Gripping Beast, and more make great historicals with multipacks, for instance).”

Posted 10 months ago

“Overall the mini is good quality paint wise and durability wise. The only downside was it was too small, should have been 1/2 to 1 inch taller”

Posted 10 months ago

“This is probably one of the worse sets in the icons blind box sets. The fact that most of the boxes contain only medium and small minis really takes the fun out of unboxing. I got one large mini from the regular boxes and the two guaranteed big ones in the super box. Overall the paint and sculpts are the best they've ever been, but I feel like this set just didn't have the bang for my buck other sets (like fangs and talons) has. Still love wizkids though!!!!”

Posted 10 months ago

“Not very favorable experience with miniature market as a vendor. I ordered several miniatures and found them unsatisfactory. I won't blame miniature market for the low product quality. But I found the return policy pretty lean. I was required to pay return shipping, and then was subject to a 15% restocking fee, which is a bit much. And so returning about a $60 order I end up maybe getting $30 back - still better than paying $60 for some miniatures destined for the trash, but not an experience that inspires me to shop here again.”

Posted 10 months ago

“Got a Dragon Wyrmling with a wing missing, and some of the miniatures have bent parts. Aside of that... pretty good.”

Miniature Market 3 star review on 22nd June 2023

Posted 10 months ago

We're sorry to hear that your item was received damaged. We want our customers to receive their products in the best possible condition. Please contact our customer service team via email (support@miniaturemarket.com) or phone (877-326-4429), and they will be happy to advise you on how to proceed. Thank you again for shopping with us!

Posted 10 months ago

“Everything about my purchase was good. The shipping was quick. When I opened the shipping box (there was some damage to the box, but the packing material was undamaged) I noted immediately that a couple of the corners took a little smoosh. Nothing major, but definitely noticeable damage. Due to the fact that the packing bubble wrap was well intact, I cannot be sure if the damage existed prior to shipping or happened during shipping. I will purchase from MM again, but this particular purchase only gets 3 stars.”

Posted 10 months ago

“It was easy to order and there was prompt delivery, two of the game boxes were crushed on one side, but thankfully all of the components were fine. This probably could have been avoided if they were packed better in the shipping box, when I opened the shipping box it was mainly empty with very little packing. They were so crushed I double checked to make sure I didn’t buy a ring&dent (I didn’t). That being said, I’m not sure if I will order from miniature market again, potentially if there is a large sale. I’m also not sure if I would be willing to risk the ding &dents since my non ding &dent games were so crushed.”

Miniature Market 3 star review on 16th June 2023

Miniature Market 3 star review on 16th June 2023

Posted 10 months ago

“Almost every order I have with holds, something ends up being out of stock and it is too difficult trying to find a resolution”

Posted 10 months ago

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Miniature Market is rated 4.9 based on 33,010 reviews