MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Write Your review

Tell us how MobileHelp made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like my wrist band, the mobile device and up to now I am very happy.”

Helpful Report

Posted 6 years ago

“I am relatively new to Mobile Help, however, the contacts I have had with them have been very good. The agents are knowledgeable and helpful and take time answer my questions and help me understand how everything works and what I need to do. I truly appreciate the time they have spent in helping me get acquainted with the system. I would highly recommend them.”

Helpful Report

Posted 6 years ago

“I received a pendant to wear around my neck. It is waterproof. It detects and reports a fall even if I am not able to push the button. I received a charger, which I take with me when leaving the house. I also have a wrist band if I choose to wear it. I have a lock box on the front porch with a combination. Inside is an extra key to my house. I feel much more secure with Mobile Help.”

Helpful Report

Posted 6 years ago

“Excellent service from the onset”

Helpful Report

Posted 6 years ago

“I received excellent help on the telephone. The representative listened to my needs and gave an explanation of the products you had available. The watch was sent to me and I found it to be entirely too bulky and heavy to be useful to me. When I called regarding the issue, I was given the instructions as to what to do to return the watch. I appreciate that I was not bullied or disrespected. I also asked for literature for your products which I received.”

Helpful Report

Posted 6 years ago

“Associates are always pleasant, knowledgeable and patient. Equipment is easy to set up and use. Reasonably priced for personal security.”

Helpful Report

Posted 6 years ago

“After being overwhelmed with all the components in the box, I am now feeling confident and feel very safe. Customer Service is outstanding in their quick and responsible help.”

Helpful Report

Posted 6 years ago

“I got this service for my sister who lives alone. Fortunately she hasn’t had to use it. I would like to say though that when I ordered it online the young man that I spoke to was outstanding to deal with. I had done so much research that he didn’t have to sell me on the product & a friend also recommended Mobile Help. But he was very knowledgeable & answered all my questions.”

Helpful Report

Posted 6 years ago

“So far I have not had occasion to use the mobile device but my friend has one and it has saved her life twice. That being the reason I invested in it.”

Helpful Report

Posted 6 years ago

“Very helpful with a recent move of uncle Harold. We updated his information and had everything ready to use in about two minutes. Great product and great service. Thanks, Bob”

Helpful Report

Posted 6 years ago

“I am excited to have received my Quitman from mobile health it has made me feel so secure at this time in my life I am thankful for all the help and instructions that was given to me enable to be able to set everything up and to have it work so well Again my thanks and gratitude I am recommending it to others that are interested”

Helpful Report

Posted 6 years ago

“I like the ease and quickness of the system”

Helpful Report

Posted 6 years ago

“I recently joined MobileHelp after being with a different company for several tears. I really liked the GPS-based system versus a land-line system. I opted for the Samsung Watch since past experience showed that I likely wouldn't wear a neck or wrist pendant. I love the watch and so far am really impressed by MobileHelp's customer service, pricing and options.”

Helpful Report

Posted 6 years ago

“I have only had my MobileHelp for just a few weeks. Being very unstable on my feet with poor balance, I feel more secure just knowing help is at my fingertips. Also if I fall & am unable to respond MobileHelp knows, & sends help. Thanks for such a wonderful system.”

Helpful Report

Posted 6 years ago

“Actually, I had subscribed to Life Alert for two years. When I inquired to add the travel monitor, the price would have increased even more than what I was paying. Mobil Help has so far proven to be far superior, with a much better price i.e., eqiuipment - quicker response on telephone calls - bracelet, neck pendant, mobile unit, as well as call base center - which allows two different coverage bases in the house., and of course the coverage anywhere in the U.S. Thank you, Sue Adams”

Helpful Report

Posted 6 years ago

“So far I am new to mobilehelp but I do notice the confidence of being able to work outdoors with out worrying.”

Helpful Report

Posted 6 years ago

“I purchased the product for my sister and during the 2nd week of use, she had to use it and was very satisfied.”

Helpful Report

Posted 6 years ago

“never have had to use it, but the set up was very easy,every person i have had contact with was great.”

Helpful Report

Posted 6 years ago

“After reviewing several fall devise units we choose Mobile Help because of other good reviews and the fact that is is cost effective. My Mother IN Law who is 90 had an opportuniy already to use it and the response with all concerned was good. We also have tested the devises with the operators with Moble Help and they were very professional. We ordered the Solo System that allows the person to always be in contact to those at the MobileHelp office at all times. We are very plesed with this unit.”

Helpful Report

Posted 6 years ago

“Very happy and impressed with MobileHelp response time when needed. Great reliable equipment.”

Helpful Report

Posted 6 years ago

MobileHelp is rated 4.6 based on 4,093 reviews