MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven't used the button yet. Been very careful and haven't fallen. Do like the bracelet, it is comfortable to wear, Wish it would be useable when traveling. Understand it is just for when we are home.”

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Posted 7 years ago

“I found MobileHelp through a google search of all of the available agencies that provided this service. My husband has a brain tumor which has greatly disabled him. I have to work, and leave him alone during that time. I'm so happy I went with MobileHelp. It was fast and easy to start the service. The equipment is straightforward. Customer service answers right away and helps with every single detail of question we have had. And I hope we don't have to use it for emergency, but if we do, I'm confident we will receive the best service, care, and results.”

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Posted 7 years ago

“I'm new to MobileHelp and so far it's been a great experience. I feel so much more secure knowing I can push the button on my bracelet for help. I live alone and this year has not been a healthy one for me. The Mobile Help bracelet makes my family feel better too because they live a couple thousand miles away.”

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Posted 7 years ago

“Everyone I talked to at MobileHelp was extremely helpful and explained everything fully. Just having the emergency connection has give us peach of mind.”

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Posted 7 years ago

“Great customers service was great.”

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Posted 7 years ago

“I love Mobile Help! They are there any time with a very quick response! They care about you and really want to get you the help you need as fast as possible! Thank you Mobile Help, I am so very happy that I chose your company for my safety and emergency needs!!!!! I WOULD DEFINITELY RECOMMEND Mobile Help to anyone seeking the security of reliable service!”

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Posted 7 years ago

“Getting use to procedures and trying not to create a false alarm.”

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Posted 7 years ago

“I had some issues with the piece of the equipment that sat on the cradle. When testing it, the 2 necklaces I have activated the system, but the base did not. Through help of your customer service we were able to reset it. Very professional, courteous employees.”

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Posted 7 years ago

“It is a good product. I am very glad I purchased it. Barbara Hatzfeld”

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Posted 7 years ago

“CAlled multiple times after I received equipment to make sure I had no issues. W”

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Posted 7 years ago

“The service department was very helpful with the purchase and set-up of the unit. The price was reasonable and the unit has great features. Unfortunately the cell service in our area is weak, one bar, so I was unable to use the unit. Returning the unit was easy and quick.”

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Posted 7 years ago

“Helpful and friendly staff helped me make a good choice for my mom’s safety and confidence.”

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Posted 7 years ago

“I received the Mobile Help package of equipment and all seems to be fine. I tested everything and everything checks out just fine. I am considering adding the alternative base station and wll probably add that soon. Thank you and everything seems to be working great. Id like to add that all your staff was very helpful and polite and very professional. thank you all.”

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Posted 7 years ago

“We have certainly appreciate all that Mobile Help has done for us. We know they are available if in need.!!”

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Posted 7 years ago

“VERY HAPPY WITH MOBILE HELP”

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Posted 7 years ago

“I have set off my Mobile Help 2 times by accident and one time I heard and knew it and was able to cancel the call. The second time (last night) it was set off again and I did not know it. I was not home at the time yet an ambulance was dispatched to my location. I felt so terrible that they dispatched but I had no idea. Earlier this week I fell in the bathroom when I was alone but I was unable to get up. Guess what, my Mobile Help was not with me so I waited about 10 minutes on the floor for my husband to get home and he got me up. Even though I was not seriously injured I wish I had the button so they could just call him. LESSON LEARNED VERY QUICKLY!!! Now...I take the button with me everywhere!”

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Posted 7 years ago

“I purchased MobileHelp for my mom who lives alone and still drives and gets around on her own. Now that she is using MobileHelp I always know where she is and can rest easy that if she does have an incident at home or while she is out, help is just a button away and she can speak to someone from MobileHelp who will get her the help she needs and pinpoint her location.”

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Posted 7 years ago

“Great customer service and I would recommend it.”

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Posted 7 years ago

“Everything I need & more. Feel comfortable, safe, & protected when alone. The mobile GPS (with case) is very assuring when out & about.”

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Posted 7 years ago

“I haven't had it long but I feel safer knowing I have it. I am alone and getting older and have some medical issues but don't want it to stop me from doing things and this gives me the confidence to keep going”

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Posted 7 years ago

MobileHelp is rated 4.6 based on 4,104 reviews