MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am excited to have received my Quitman from mobile health it has made me feel so secure at this time in my life I am thankful for all the help and instructions that was given to me enable to be able to set everything up and to have it work so well Again my thanks and gratitude I am recommending it to others that are interested”

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Posted 7 years ago

“I like the ease and quickness of the system”

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Posted 7 years ago

“I recently joined MobileHelp after being with a different company for several tears. I really liked the GPS-based system versus a land-line system. I opted for the Samsung Watch since past experience showed that I likely wouldn't wear a neck or wrist pendant. I love the watch and so far am really impressed by MobileHelp's customer service, pricing and options.”

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Posted 7 years ago

“I have only had my MobileHelp for just a few weeks. Being very unstable on my feet with poor balance, I feel more secure just knowing help is at my fingertips. Also if I fall & am unable to respond MobileHelp knows, & sends help. Thanks for such a wonderful system.”

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Posted 7 years ago

“Actually, I had subscribed to Life Alert for two years. When I inquired to add the travel monitor, the price would have increased even more than what I was paying. Mobil Help has so far proven to be far superior, with a much better price i.e., eqiuipment - quicker response on telephone calls - bracelet, neck pendant, mobile unit, as well as call base center - which allows two different coverage bases in the house., and of course the coverage anywhere in the U.S. Thank you, Sue Adams”

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Posted 7 years ago

“So far I am new to mobilehelp but I do notice the confidence of being able to work outdoors with out worrying.”

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Posted 7 years ago

“I purchased the product for my sister and during the 2nd week of use, she had to use it and was very satisfied.”

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Posted 7 years ago

“never have had to use it, but the set up was very easy,every person i have had contact with was great.”

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Posted 7 years ago

“After reviewing several fall devise units we choose Mobile Help because of other good reviews and the fact that is is cost effective. My Mother IN Law who is 90 had an opportuniy already to use it and the response with all concerned was good. We also have tested the devises with the operators with Moble Help and they were very professional. We ordered the Solo System that allows the person to always be in contact to those at the MobileHelp office at all times. We are very plesed with this unit.”

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Posted 7 years ago

“Very happy and impressed with MobileHelp response time when needed. Great reliable equipment.”

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Posted 7 years ago

“I am delighted with it and my family is also. Thank You ! Dixie Allen I did this once before.”

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Posted 7 years ago

“We have had the system for only a short time but experienced three accidental fall alarms. they were received in very short response time and corrected in a friendly manner by your personnel. We feel much more at ease with your equipment. Allan & Neva Atwell.”

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Posted 7 years ago

“I feel very comfortable knowing all I have to do is push a button in case of Emergency.”

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Posted 7 years ago

“They came very promptly, were kind and knowledgeable explaining my options, and brought me o the hospital I chose very carefully with realistic assessments of what had happened and what I could expect.”

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Posted 7 years ago

“After some initialma lfunction andr eplacement of pendant ,all seems to be working well. Have not had to use it.”

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Posted 7 years ago

“Luckily I didn’t have to use for real emergencies, had a few false alarms, and response was within seconds, thank you”

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Posted 7 years ago

“I love my Indogen. First and foremost it has given me independence. I am more active now that I can get out and be a part of the community. I can spend a week (or more) without bthe worry of running out of oxygen”

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Posted 7 years ago

“Salesman was great support staff is great thank you”

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Posted 7 years ago

“I used it for short while everything is fine I am with family and away from it but will set up in my home in Naples on 8th of Sept”

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Posted 7 years ago

“Thanks for looking out for me❤️”

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Posted 7 years ago

MobileHelp is rated 4.6 based on 4,104 reviews