MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The representatives were pleasant and helpful. When it was noted that the reception was not good iñ my area they were honest.”

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Posted 6 years ago

“I have had a series of false alarm from the Pendant, usually when I turn over in bed. The operator s have been remarkably understanding.”

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Posted 6 years ago

“MobileHelp, Has help me a lot my family does not worry about me being alone driving or going and were by my self. I always have a friend with me, Mobile Help.”

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Posted 6 years ago

“Good product and service”

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Posted 6 years ago

“Very professional. Explained everything on the phone & answered all my questions. I should be receiving my items this week and I know I can call knowledgeable staff.”

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Posted 6 years ago

“Easy delivery. Print service,”

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Posted 6 years ago

“I am feeling more secure with MobileHelp. I was in a car and had stopped for gas in Pennsylvania and accidentally my arm brushed near my seatbelt and a phone rang and it was MobileHelp calling to see if I was OK and I asked my name. I was astonished and said to myself that it really worked.”

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Posted 7 years ago

“MobileHelp includes items that are ala carte with other companies. The process was easy the staff professional and product quality excellent. We are very pleased that we selected MobileHelp and Strongly RECOMMEND it to those considering this very important health and safety step for yourself or loved ones.”

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Posted 7 years ago

“Help was there right away. Thank you I have peace of mind that my Mom is taking care of.”

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Posted 7 years ago

“Having MobileHelp has allowed me to continue my life without worries about my safety and eases the mind of my children.”

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Posted 7 years ago

“fast,nice people to talk to, convient provided phone #'s wonderful company THANKS JERRY”

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Posted 7 years ago

“Everyone is knowledgeable and helpful; Great service! Suggestion: Call center needs to focus on what the client is saying instead of reading through their script like automatons.”

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Posted 7 years ago

“Excellent explanation on appropriate use of equipment. Good contact with representative.”

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Posted 7 years ago

“Customer Service was a 5 for me.”

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Posted 7 years ago

“Very Good”

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Posted 7 years ago

“Very good”

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Posted 7 years ago

“Your. Service. Is. Very. Very. Good. Proud. To. Be. Member. Of. Mobile. Help. Family”

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Posted 7 years ago

“Too new to review”

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Posted 7 years ago

“We haven't been on MobileHelp for very long, but my husband did accidentally press his button and someone was right there to help. Thank you.”

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Posted 7 years ago

“being new I have had to make a few calls. I have found the agents very helpful and understanding. I had a different kind before and Mobilehelp beats them in customer courtesy and patients. I have never had any customer service this wonderful. I cannot say enough good about them.”

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Posted 7 years ago

MobileHelp is rated 4.6 based on 4,093 reviews