MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was sceptical about the button working for me. I live in the country and am right at the edge of both Verizon and AT&T coverage. I had previously tried two other buttons from two other companies, and couldn't get them to work for me as a dependable button. So far, MobileHelp has been dependable and has worked every time I have tested it. I hope I never have an emergency to have to use it, but I feel better knowing I have it.”

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Posted 7 years ago

“ALWAYS VERY NICE AND CARING.”

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Posted 7 years ago

“Just knowing MobileHelp is there is all I need. Living alone has its challenges, getting medical help is not one of them! Lynn”

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Posted 7 years ago

“From the point of initial contact through the purchase and installation, the MobileHelp team have been helpful , courteous, and knowledgeable. It was an easy process and installation was easy. The testing system gives you an extra sense of security. My 90 year old mother feels safer and secure now that she has this package.”

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Posted 7 years ago

“Everything satisfactory. Your agent is friendly and rendered clear explanation. Thanks!”

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Posted 7 years ago

“Mobile Help refunded to me all monies paid. Thank You”

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Posted 7 years ago

“I am very thankful for the prompt response and and also for monitoring my health. God's blessings to all.”

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Posted 7 years ago

“The team was very easy to work with and assisted my mother in getting everything set up and tested.”

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Posted 7 years ago

“I'm a new customer with no complaints this far.”

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Posted 7 years ago

“So far, great service. We just set mine up the phone calls were very helpful, hope I dont have to use it though”

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Posted 7 years ago

“Was very easy to set up and understand. Staff on phone very helpful and kind”

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Posted 7 years ago

“the security of knowing that you can go out without being afraid of getting sick or an accident and no one to help you.”

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Posted 7 years ago

“Everything was exactly the way the representive explain it to me I am please with it.”

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Posted 7 years ago

“I have found all of your phone contact employees to be both extremely polite and easy to understand. They have all, without exception, been informative, knowledgeable, patient, cheerful and helpful. It has been a wonderful experience dealing with them all, from start to finish! Now, let's just hope we never need to actually USE the service you provide!!!”

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Posted 7 years ago

“feel safe knowing I can go anywhere and if trouble comes up I am covered.”

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Posted 7 years ago

“I do feel very secure, and safer. knowing I have it.”

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Posted 7 years ago

“The entire process was well thoughout and very precise. We've had only one small woops (a quick fall and then immediate recovery) and the equipment was right there with a helping response. I'm quite pleased with the entire process.”

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Posted 7 years ago

“Allowed my father to be checked on quickly in the assisted living. Equipment and hook up was really easy to deal with.”

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Posted 7 years ago

“haven't had to use it yet! Thank goodness!”

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Posted 7 years ago

“From the first call enquiring about their service to the last call with Dillon, they were absolutely the most helpful, professional and caring company I have ever dealt with. I ordered this system for my mother who used it when she needed it and it worked as smooth as silk. There was a gate and a lock on her door and with the information we provided to MobileHelp, the Responders arrived within minutes and myself and my sister were notified immediately in the middle of the night. It worked like a charm! After mother passed, Dillon helped me with 3 calls to my bank until I was taken care of and my concerns were answered. Unprecedented service! Thank you MobileHelp team for everything!”

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Posted 7 years ago

MobileHelp is rated 4.6 based on 4,104 reviews