MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My father in law has been using the service for the past month. There have been a couple of false alerts but they were handled quickly & efficently. We fee sucker knowing that we will be notified if anything happens. We are very happy with Mobile Help & our experience with their service personnel.”

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Posted 7 years ago

“from the first call i was given the answers to my questions..”

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Posted 7 years ago

“After looking at numerous systems, concerned with the support that my parents would receive when I wasn't around - I chose Mobilehelp. I chose from their consistent Good Reviews and High Ratings. I have been nothing but pleased so far! Technical support was excellent with walking my parents thru the set-up process and when I arrived - the process was completed. My Dad had his wristband on, and my Mom was Happy! Daughter, Mary”

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Posted 7 years ago

“I am very pleased with the ease of setting up the needed materials and easy instructions to get my system working . I do have some difficulty bending the clasp on my remote monitor far enough to get it over my waist band. I am hoping that the more I use it the easier it will get.”

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Posted 7 years ago

“Very good. answered all my quesyions”

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Posted 7 years ago

“Aways polite even tho all alerts are false alarms so far. They don't waste time in answering alarms”

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Posted 7 years ago

“Excellent service. the staff is very professional. My husband feels safe having mobile help”

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Posted 7 years ago

“MobileHelp has helped me regain my safety. As a senior who lives alone, and who has recently fallen; I now go everywhere with my mobilehelp bracelet on and know I can get help at the push of a button. I feel a sense of security when I am out and about or just relaxing at home. Security is a comfort.”

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Posted 7 years ago

“Excellent customer service!”

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Posted 7 years ago

“I recently signed up with Mobile Help and contacted customer service with some additional questions I had about your system and she was very helpful in answering my questions.”

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Posted 7 years ago

“I was sceptical about the button working for me. I live in the country and am right at the edge of both Verizon and AT&T coverage. I had previously tried two other buttons from two other companies, and couldn't get them to work for me as a dependable button. So far, MobileHelp has been dependable and has worked every time I have tested it. I hope I never have an emergency to have to use it, but I feel better knowing I have it.”

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Posted 7 years ago

“ALWAYS VERY NICE AND CARING.”

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Posted 7 years ago

“Just knowing MobileHelp is there is all I need. Living alone has its challenges, getting medical help is not one of them! Lynn”

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Posted 7 years ago

“From the point of initial contact through the purchase and installation, the MobileHelp team have been helpful , courteous, and knowledgeable. It was an easy process and installation was easy. The testing system gives you an extra sense of security. My 90 year old mother feels safer and secure now that she has this package.”

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Posted 7 years ago

“Everything satisfactory. Your agent is friendly and rendered clear explanation. Thanks!”

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Posted 7 years ago

“Mobile Help refunded to me all monies paid. Thank You”

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Posted 7 years ago

“I am very thankful for the prompt response and and also for monitoring my health. God's blessings to all.”

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Posted 7 years ago

“The team was very easy to work with and assisted my mother in getting everything set up and tested.”

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Posted 7 years ago

“I'm a new customer with no complaints this far.”

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Posted 7 years ago

“So far, great service. We just set mine up the phone calls were very helpful, hope I dont have to use it though”

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Posted 7 years ago

MobileHelp is rated 4.6 based on 4,093 reviews