MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly person to speak to, knowledgeable and did not rush. I was able to transfer direct payment very easily.”

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Posted 7 years ago

“Great customer service! Very nice and helpful”

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Posted 7 years ago

“The person was understanding and did not try to impose his views on the situation. He was a great listener.”

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Posted 7 years ago

“Customer Service was very helpful in testing the service for the first time”

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Posted 7 years ago

“Both reps were courteous and knowledgeable”

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Posted 7 years ago

“Pleasant person handled my request professionally and quickly.”

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Posted 7 years ago

“always available and helpful Nancy Leenhouts”

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Posted 7 years ago

“I had awesome help in finishing my sign up profile. He was so kind and helpful!! He had to re-ask or repeat information several times & did so in very clear, helpful, succinct way. I really appreciated his manner & willingness to help me. His name is Clifton”

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Posted 7 years ago

“MobileHelp has become my best friend who I rely upon everyday. I have severe spinal stenosis which has affected my legs and I fall quite often. There were a few falls that were severe and thanks to MobleHelp the EMTs were at my house in minutes. Thanks MobileHelp. You’re the best!”

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Posted 7 years ago

“Bridgette accomplished the job. She was both professional and warm. Just,a nice,smart human person to interact with. Wish every phone interaction with every company was like Bridgette. Thanks,Chris”

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Posted 7 years ago

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Posted 7 years ago

“representative very helpful and professional”

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Posted 7 years ago

“Answered my question clearly”

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Posted 7 years ago

“You saved my friends life when she had a stroke and pushed her button. You were there within 5 minutes Thank you”

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Posted 7 years ago

“This was exactly what I needed for my parents. Definitely peace of mind. I would recommend this product to anyone who wants to feel safer when living alone with health issues. Thanks. Jeff”

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Posted 7 years ago

“Customer service was very professional very informative and I have to say very polite as well I'm very happy with the services I got I have nothing bad to say great job”

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Posted 7 years ago

“Very patient service person who answered every question I asked!”

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Posted 7 years ago

“Whenever I called in, I got immediate help by nice staff”

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Posted 7 years ago

“It received the call from my button because I'd fallen and wasn't able to get up by myself. The firemen were here quickly. I was able to grab the cord on my telephone so I could get the headset and call 911 and explain that I wasn't hurt. Afterward, a man from MobileHelp called me and I was able to explain where I keep my spare key so that the firemen won't have to work so hard to get into my house should this ever happen again. He was very pleasant and professional.”

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Posted 7 years ago

“Hello. I am so glad I signed up with MobileHelp. After sitting on the end of the bed, and waiting for my husband to return from work, (8 hours) I was in great pain due to my hip going out. He asked me why I didn't call him, well, I was at the foot of the bed not the head of the bed where the phone is. The next day I saw an add for MobileHelp and called. They explained how everything worked and gave me 3 ways of paying. What really sold me on it was they could track me anywhere in the USA. I received my kit within five to ten days, and I was in business. I wear the neckless everyday and I really feel secure for the first time since I had both hips replaced. I am at risk for falling. THANK YOU! Meg White”

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Posted 7 years ago

MobileHelp is rated 4.6 based on 4,093 reviews