MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I appreciated your help in answering my questions, with patience.”

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Posted 7 years ago

“My mom's power went out and MobileHelp was notified. You guys called her through the machine and checked to make sure she was okay. You then called me to let me know my mom was okay.”

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Posted 7 years ago

“peace of mind more than one way to use it good respond on set-up”

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Posted 7 years ago

“Chris Chong, the representative, was awesome, patient and answered all my questions. There was no pressure. He listened to my personal situation with my mother and helped me decide what was the best way to proceed. It has given me some peace of mind being so far away from her.”

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Posted 7 years ago

“MobileHelp has helped my dad so much and put us at ez so I don’t have to worry about him being along... Thank You”

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Posted 7 years ago

“Compared to other emergency response situations I have investigated and used, I found that MobileHelp was by far the most informative and pleasant to deal with. I look forward to years of service with your company and will certainly advise others who maybe looking for a different source of help to contact you people.”

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Posted 7 years ago

“They were very helpful through a stressful time. If we were in the need we will come back to Mobile Help”

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Posted 7 years ago

“Awesome and very helpful people to talk to and explain how it works!!”

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Posted 7 years ago

“Very kind and helpful in understanding my needs”

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Posted 7 years ago

“Explained all I needed to be a new customer”

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Posted 7 years ago

“Were very helpful in explaining system. Received immediately and hooked up easily.”

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Posted 7 years ago

“Rebecca should get a raise”

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Posted 7 years ago

“Professional, friendly, helpful, sincere”

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Posted 7 years ago

“providing additional level of security in case of emergency”

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Posted 7 years ago

“very friendly and explained things clearly”

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Posted 7 years ago

“very satisfied”

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Posted 7 years ago

“I had fallen 3 times last year and after the third fall, my kids said that's it!!!! You need an life alert system. I did some research and found MobileHelp. They were just what I needed!!! It was easy to get started and they were so helpful. I will recommend MobileHelp to all my friends!!!!”

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Posted 7 years ago

“Frist of all we are happy with the system. Shawn in sales was very helpful. Shawn B. in customer service was extremely helpful In explaining how everything worked. I give him an A+ rating. Roger & Polly Bothe”

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Posted 7 years ago

“My call was answered promptly and the customer service representative handled my question efficiently.”

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Posted 7 years ago

“Professional at every level, explained options thoroughly and very polite.”

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Posted 7 years ago

MobileHelp is rated 4.6 based on 4,093 reviews