MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,092 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I feel so much safer with MobileHelp. Whether at home or on the go, I know that I will have help if something was to happen. I am well covered and am confident that if I should need help, it will come. Thank you for that. It's one weight off my shoulders.”

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Posted 5 years ago

“THEY ARE A VERY GOOD SERVICE. THEY CALL IF YOU CANNOT ANSWER RIGHT AWAY. I SET IT OFF A COUPLE OF TIMES BY ACCIDENT.”

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Posted 5 years ago

“My mother dropped her alert necklace and we got a call immediately since it has fall detection on it. It was great knowing that they are on call 24/7 and we’re so lovely in the phone, even when it was the third time she’d don’t this!”

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Posted 5 years ago

“I am almost 75 years old and my wife passed away last sept. I live alone with my little dog and my family Dr. told me to get system like this.I looked at others but I like having the satellite unit so Iam covered everywhere.”

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Posted 5 years ago

“I have been with MobileHelp only about a month but so far very satisfied thanks”

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Posted 5 years ago

“Fast acting in time of need !!! One problem one device was beeping when we got it because it was dead they sent us a new one right away good customer service !!”

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Posted 5 years ago

“My mom lives alone in a remote, rural area of VT and we wanted something that would enable her to summon help easily and quickly, as well as detect a fall. Everyone I've spoken with at MobileHelp has been friendly, patient, helpful, and knowledgeable. While adapting to the system has been challenging for my elderly mom, she knows it's essential for her safety and is happy we purchased the system for her.”

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Posted 5 years ago

“Haven't had to use it yet. BUT, comforting to know it is there if needed.”

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Posted 5 years ago

“Ben , the Mobile Help representative was very helpful in answering all my questions.. I have been on the service a month. Their equipment is very functional, easy to use and the service reliable.”

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Posted 5 years ago

“Mobile help I have not had any problems. Very good company”

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Posted 5 years ago

“I am very grateful for everyone employed with Mobilehelp. I am happy to say that my mom hasn't had any accidents yet but she has accidentally pressed the call button. The response to the call was unbelievably fast. So I know if she ever needs help the response time will not be long. It is a wonderful system. I now have peace of mind knowing my mother is protected 24/7 by people who actually care. I want to personally thank everyone at Mobilehelp for a job well done. May God continue to bless all of you ! Keep up the good work.”

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Posted 5 years ago

“I love my mobile help system. I recommend this to everyone who will be at ease when you go out. They will help out with all questions that you might have.”

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Posted 5 years ago

“Prompt feedback”

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Posted 5 years ago

“It gives me great reassurance to know my parents' wellbeing is monitored in such a safe and caring way!”

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Posted 5 years ago

“I called tech support and received help in a respectful and polite manner. I hung up with all my questions answered and more.”

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Posted 5 years ago

“This device makes all of us feel more safe.”

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Posted 5 years ago

“I have had my MobileHelp just a short time. Have needed help quite a bit, everyone has been very helpful and kind. Thank you so much.”

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Posted 5 years ago

“Every time I call Mobile Help they are all very pleasant to deal with”

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Posted 5 years ago

“Makes me feel more secure. It's like having someone else in the house with you. I know that help is close”

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Posted 5 years ago

“MobileHelp is an excellent safety system for Seniors or for anyone living alone who might need emergency help! The compact two-way communication device is well made, comes in a study case and is small enough to fit on a belt or in a pocket. The button-on-a-wristband can bring help if an ER happens in the bath or shower. The lock box keeps your key safe but accessible for peace of mind. The MobileHelp contacts come online immediately and stay with you until the proper help arrives. MobileHelp is my personal safety connection 24/7.”

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Posted 5 years ago

MobileHelp is rated 4.6 based on 4,092 reviews