MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The First that we.ve Ever had and the best that we.ve Ever had.”

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Posted 8 years ago

“I have recommended this service to several people! You have been very fast to answer!”

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Posted 8 years ago

“The best always there to answer and give you help and Peace of mind. Like an angel.”

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Posted 8 years ago

“Gives me and my family peace of mind. I work alone in a woodworking shop. If anything happens help is near.”

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Posted 8 years ago

“Really like it. Was hard for the person using it to wear on pants at first finally got across to tjem if they fall where is purse going away grom them . Thanls”

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Posted 8 years ago

“The devise gives my out-of-town children peace of mind. I have not had to use it but it security when you live all ne.”

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Posted 8 years ago

“I have had my device for three months. So far I have not had to use but feel comfortable knowing that if I had to use it it will be right there.”

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Posted 8 years ago

“Always pleased with your service”

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Posted 8 years ago

“We did not make a purchase recently, however, we sent the equipment back in August-September because my mother (Ann Yoakley) passed away 8/2/16. The service provided was excellent.”

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Posted 8 years ago

“I love it, the down side is i am extremely careful with the mobilehelp penant and also the band however they seem to break very easily. I am happy i can get them replaced fast.”

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Posted 8 years ago

“Quick response, considerate staff, we worry a lot less about our mother with Mobile Help involved. Every system test we preform is responded to quickly and professionally. We have complete confidence in you folks. Any issues like a weak battery are handled promptly. Thank you for such trust worthy service.”

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Posted 8 years ago

“person was more than helpful awaiting receipt of device many thanks dick ayraud”

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Posted 8 years ago

“I have had no problem to test Mobile Help but I feel more secure at home and away from home. I take my mobile unit whenever I drive because, at 85 years young, you never know what will occur. The only minor complaint is that the light on the base unit is so bright.”

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Posted 8 years ago

“I,ve been with Mobile Health for 2yrs and I,be been very happy with all they had to offer me and the help I have received Ina Boehm”

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Posted 8 years ago

“Help my mother stay independent and not feel alone or scared, helps me feel at ease that I am doing all I can as a child to look after her, yet give her the independence she still needs.”

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Posted 8 years ago

“Great service.”

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Posted 8 years ago

“Staff were efficient and helpful.”

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Posted 8 years ago

“I have had Mobile Help for over a year. Fortunately I have not had to use the emergency contact. I do. however, have monthly contact with Mobile Help when I perform the monthly check to see that the systems is working. I am pleased with the prompt response to my call. Usually the response comes within 30 seconds of my pressing the call button. I do this on a regular monthly basis. A couple of times I have made these calls away from home while visiting family. I did one from my daughter's house in Chicago. After determining there was no emergency she did a GPS on my location giving the location on her street. She followed that with a statement: "That is the third house from the corner." Another time I placed my call from my sister's home in Cape Giraudoux, Mo. Again, after determining no emergency she did a GPS on the location giving the exact street name and number. Needless to say my family was quite impressed.”

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Posted 8 years ago

“Always there. Very comforting.”

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Posted 8 years ago

“Rapid, almost immediate response, and by a 'real person' to my complaint about my MOILE HELP WRIST BAND. I have also already been notified by Fed X to expect a replacement today. Excellent compassion and follow up. Also, your responses to emergency calls and/or accidental pushes on button are excellent!! Thanks so much and continue the excellent management. Now a question? Does my system recognize if I have fallen and can't get up? See such ADS in AARP Newsletters. Yvonnecris S. Veal”

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Posted 8 years ago

MobileHelp is rated 4.6 based on 4,093 reviews