MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I enjoyed the services rendered to my mother! Thanks MobileHelp!”

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Posted 8 years ago

“MobileHelp was very easy to set up on line for my aging Father who lives alone. He now keeps the watch or pendant on at all times and uses the mobile device when he is driven to various places. It is a relief for me to know he can get help quickly if he falls or is in trouble. Thank you for your product and the service you provide. Connie from PA”

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Posted 8 years ago

“My MobileHelp is so helpful. It is comforting to know that it's right there beside me. MobileHelp is easy to store, easy to pack and easy to carry. I am so glad I have "MobileHelp". Darlene M. Bennett Key West, Florida”

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Posted 8 years ago

“pleased with the system”

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Posted 8 years ago

“I am very well pleased with MobileHelp. I have accidentally pushed the button a few times and had to respond that it was an accident. The person on the phone was very nice and friendly.”

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Posted 8 years ago

“Haven't had to use it thank God. I take the mobile button whenever I leave my house. About a month ago I was in Bed Bath and Beyond. I bent over to tie my shoe and accidently pressed the mobile button.Wthin seconds a voice came over my button asking if I am in an emergency situation?. I told the operator that It Is a false alarm..She was very polite and said, you have a nice day, Good bye. Some people around me who saw what happened were very impressed and asked for the name of the company . I said,that i checked out about five other companies and Mobile Help was the best. If anyone has any questions, they can e-mail me at aamato@roadrunner.com. Have a great day. Angelo Amato”

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Posted 8 years ago

“Very good service BUT my string on my necklace broke----luckily my heart fell and I caught it”

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Posted 8 years ago

“I pay for this service for my 88 year old mom. Any time she has needed help, MobileHelp has responded immediately. Very happy with the service”

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Posted 8 years ago

“You had all the answers to all my question and you were very polite when I accidentally pushed the help button by mistake”

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Posted 8 years ago

“When the fall sensor sensed a fall it was quick response. Even though it was not the true fall”

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Posted 8 years ago

“I am pleased to report that I have not ever had an emergency necessitating my use of my Mobile Help device. HOWEVER, the freedom and security that having the Mobile Help pedant around my neck, in case I might have an emergency, is priceless! I believe that the most unique and valuable service of Mobile Help, vs. other personal security devices, is the portable 'base" that allows me to have the same security away from home as the security within my own home property. I was recently on a small weekend trip with my husband and another couple. While shopping in an unfamiliar outlet mall with my friend pushing me in my wheelchair, we rolled over a brick in the walkway outside some stores, that caused my chair, with me sitting in it, to lunge forward very quickly. Thankfully, I was able to catch myself with my one "good" hand , on the arm of the chair, and my friend was able to stop the momentum of the chair, so I was fine, but the knowledge that I had the security of Mobile Help, had I actually fallen out of my wheelchair, was priceless.! I will never be without the security that having the Mobile Help device around my neck offers me, at any time!”

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Posted 8 years ago

“GREAT COMPANY, VERY HELPFUL REPS. I WOULD RECOMEND YOU TO EVERYONE !!!!”

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Posted 8 years ago

“A couple of years ago I fell and couldn't get up. That's when I decided to do some research and thought MobileHelp was the best unit for me. My husband has Alzheimer's, he came right away when I fell, and patted me on the back. He doesn't know how to use the phone and I don't think he would have thought to go to the neighbor's for help. So, actually the MobileHelp was as much for him as it was for me. The unit has given me so much peace of mind. One less thing I have to be concerned about.”

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Posted 8 years ago

“I have only had MobileHelp for a few months. I have already had to use them twice. Without the service, I don't know what I would have done. I live alone.”

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Posted 8 years ago

“Everyone's been very nice I haven't had too use it and I hope I never have too but they seem very good”

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Posted 8 years ago

“Everyone's been very nice I haven't had too use it and I hope I never have too but they seem very good”

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Posted 8 years ago

“A friend challenged me to contact a home help service since I live alone. I saw the advertisements in the AARP magazine. Signed up for MobileHelp a few months before I had a fall. MobileHelp was there when I fell in 2015 and broke my left wrist. The Rescue Squad was notified and here very soon. No broken doors since I have a lock box provided by MobileHelp. My contact people were notified and called me or arrived at the hospital as soon as I did. Since there is a GPS service provided also, I feel safe traveling. I don't ever want to be without MobileHelp.”

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Posted 8 years ago

“The Mobile Help system is easy to set up and use. My 83-year-old mother likes the convenience and peace of mind, either using the pendant or wristband. Also, the system is continually upgraded and is portable- just a simple series of phone calls before and after a move did the trick. Billing is also easy, too.”

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Posted 8 years ago

“I am a 57 year old former stroke victim who lives alone and my Mobile Help unit gives my family some sort of peace of mind that I am protected in emergency situations.”

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Posted 8 years ago

“I firmly believe that EVERY Senior have a medical device to be able to get prompt, knowledgeable service. Ever since I obtained a Mobile Help system, I have been assured of this service. I have picked a day of the month to press the button testing my system, and each time the person(s) answering the buzz has been courteous, helpful, pleasant and eager to be of service. For me, on a fixed income, the cost is well worth the service. Anywhere I am, if I need help, I can reach someone who will know where I am, have medical history available and good sound medical advice. If I need to get to the ER, they will send an ambulance/aid car/fire truck to my door. I will be able to be helped immediately. I was even given a key box with a code number on it to hang on my outside door; it has an extra key inside in case the apartment building manager is gone for the weekend. I really love my Mobile Help System.”

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Posted 8 years ago

MobileHelp is rated 4.6 based on 4,093 reviews