MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There have been two occasions when the Mobile Help button was pushed by accident. The first time they were able to talk to momma and everything was fine. The second time she was mowing the yard and didn't hear the man in her pocket. I was there with momma so they couldn't reach me at home. They sent a city police officer to check on her. About the time the police arrived my cell phone rang. To me that's the best possible way to try and keep my 90 year old mother safe and independent.”

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Posted 8 years ago

“While I am personally not using Mobile Help YET, I have purchased it for my 47 year old daughter who has MS, and my aunt who is 101 years old. It gives me peace of mind knowing they are seconds away from getting help. I have also referred three friends who are now using Mobile Help. I cannot recommend it highly enough.”

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Posted 8 years ago

“I am 93 and still independent, living alone and enjoying life. I have had Mobile Help for past year and have the comfort of knowing that quick help is available if I need it. This is a comfort to me and helps me to get on with living. I know that response is immediate because while my grandson was visiting, he got curious and just had to punch the button...and immediately Help wanted to know what was needed and how to help me. and everyone in the house had to run to see what was happening. I know that the Help is on the job because I can have a 30 second check each month to be sure we are in good connection Alva Lowe”

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Posted 8 years ago

“Absolutely the most comprehensive system available. Love the portability.”

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Posted 8 years ago

“i have had MobileHelp for nearly two years. I investigated the others out there that are similar, but the fact that Mobile Help comes with a small portable unit that I can easily take with me and it has a GPS inside it convinced me that this was the best product out there. I take that portable unit wherever I go and know that I am protected. I just put it in my pocket or purse and off I go. Fortunately, I haven't needed to call upon the other services MobileHelp offers. I wear the button/pendant most of the time. It is lightweight and doesn't bother me. If I choose to, I can wear the wristband, instead. I alternate between the two. Both give me a sense of security for which I am grateful. If there is a power loss, the batteries in both last for 24 hours. The portable unit can be charged elsewhere, too. I am delighted with MobileHelp and recommend it to anyone with a disability.”

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Posted 8 years ago

“I have not needed to use it for an emergency yet, thank goodness. However, the system seems to be very good. Voice reminders for recharging the mobile button, and also for the test that needs to be done monthly.”

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Posted 8 years ago

“I found everyone i dealt with was excellent.. very helpful, patient and supportive.”

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Posted 8 years ago

“I like the idea of carrying the mobile device with me at all times, even in the house and while walking or driving, wherever I am.”

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Posted 8 years ago

“I'm really happy I chose MobileHelp. I feel so much safer in my home. It has strongly improved my confidence about living alone. I love the additional features of the key Dropbox and the mobile device for traveling. I highly recommend it!”

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Posted 8 years ago

“I remand everyone to know about mobile help they can help you with anything you want or need I am glad I did thank you very much”

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Posted 8 years ago

“I got this service for my mom 6 months ago and just renewed for another. This gives her such a sense of comfort when she is alone. She has pushed the button on her necklace twice and each time got an immediate response. Though it was by mistake, the operator was kind and made sure she was fine. Thank you MobileHelp for being there when I can't. Debbie”

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Posted 8 years ago

“I have been very pleased with MobileHelp.”

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Posted 8 years ago

“Luckily--have only done one test of devices--they went well and people were very helpful--let's hope I never have to use.”

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Posted 8 years ago

“I can always count on help with mobile help in or outside of the house. Even if I myself didn't need it, but another family member. They always ask if I or anyone in house needs help!”

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Posted 8 years ago

“Veey satisfied with Mobile Help so far. Setup went great and many thanks to Sean for all the help he gave me. Sincerely, Marlene Thompson (Donald Klimke) purchased for me.”

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Posted 8 years ago

“Having peace of mind with reliable equipment in and out of the home , thank you????”

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Posted 8 years ago

“I just want to say thank you. It was a blessing to be able to call for help and get help that I needed.”

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Posted 8 years ago

“I always recommend MobileHelp to anyone that asks about it. There is nothing else to have.”

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Posted 8 years ago

“I love the sense of security my Moble Help gives me.”

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Posted 8 years ago

“When I called for information on having this service for my Grandmother, the staff were understanding and direct. We had an issue with her and one of the pieces, however, staff assisted us with the most professional manner.”

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Posted 8 years ago

MobileHelp is rated 4.6 based on 4,093 reviews