MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,101 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Write Your review

Tell us how MobileHelp made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitively priced. No contracts. Customer service has been very pleasant to speak with. Easy to setup and easy to use. We liked having both the watch and pendant without having to chose one or the other. We haven't had an emergency situation so haven't really put the service to the test. But so far we are satisfied with MobileHelp.”

Helpful Report

Posted 8 years ago

“Peace of mind for my family...knowing my elderly mother has help just by pushing a button”

Helpful Report

Posted 8 years ago

“I hit the button accidently while toweling off from a shower and got an immediate response. Problem - I did not think the quality of the voice from control panel was clear enough or loud enough. Feel good about taking remote when I go out of the house - BUT what happens if there is a power outage and I cannot charge unit. Is there some sort of a back up?”

Helpful Report

Posted 8 years ago

“It makes living in the country feel a lot safer”

Helpful Report

Posted 8 years ago

“Rep.byran jones worked so professionally on every issue I had in trying todetermine if it was in my best interest to even have this system.i was most impressed that there zero pressure To buy”

Helpful Report

Posted 9 years ago

“It is nice to see my Mom wearing it and know that if she falls we will get an alert!”

Helpful Report

Posted 9 years ago

“I feel relaxed knowing my Dad is within reach of help.”

Helpful Report

Posted 9 years ago

“I feel more comfortable at work knowing my wife is safe. I work construction and long hours Sometimes. Sigh, I'm relieved. She is on cane, hip replacement”

Helpful Report

Posted 9 years ago

“Thanks for giving us such a great sense of security!”

Helpful Report

Posted 9 years ago

“I NOW HAVE A DEVICE THAT I CAN TAKE ON MY WALKS WITH MY DOG ROLO THAT WILL MAKE ME SAFER IF I HAVE A FALL OR SOME OTHER PROBLEM. I CAN TAKE IT WHEN I GO OUT IN THE CAR SOMEPLACE ALSO. I LIVE ALONE WITH MY DOG AND CAT AND AM NOW OVER 70 YEARS OLD, SO IT WILL HELP ME IF I HAVE A PROBLEM THERE ALSO.”

Helpful Report

Posted 9 years ago

“I haven't had it long enough to go into any detail. I purchased your company's because it tracks me wherever I adventure to.”

Helpful Report

Posted 9 years ago

“Very friendly and knowledgeable staff. Product is awesome, and works great for my mother who has Alzheimer's. Best price, easy to use.”

Helpful Report

Posted 9 years ago

“The Mobile Help with its parts went together easily and test out well. Haven't needed to click on emergency, but it and I are ready if the time comes. I wear the necklace and take the other duo when I go out in the car. Easy enough! I would recommend it to anyone who might need to communicate in an emergency. Peggy Boyd”

Helpful Report

Posted 9 years ago

“We had JUST set up the pendant for my mom and the NEXT day she needed it when she fell and broke her ankle. Everything worked just as it should have!”

Helpful Report

Posted 9 years ago

“It does what it is supposed to do and is easy to use.”

Helpful Report

Posted 9 years ago

“I am a new user but having researched many companys MobileHelp offered more for the money and fast service so everything great so far.”

Helpful Report

Posted 9 years ago

“I'm new to Mobile Help and so far it's good because it gives me peace of mind in the event that help is needed.”

Helpful Report

Posted 9 years ago

“i mainly bought this so when my mom went to my sisters she had something to rely on but it didnt work at all! That was the main reason I got it for her because she is alone during the day there.So know im debating whether to keep it or not.The other one she had was free and it worked just fine here in our house. Any suggestions? i need something for her that works away from home. Muscoda,Wi. is were it will not work.”

Helpful Report

Posted 9 years ago

“I feel peace of mind after my sons installed my new Mobile help system. As a widow living alone , this also gives my sons peace of mind, knowing their Mother is covered. I am a firm beleiver in sharing knowledge of something that is good or helpful, and this can be one of your best forms of advertising. I am so grateful @ age 85 years young to be living in my own homeMy oldest son did the research, & felt your unit definitely the best . thankyou Sincerely Colleen C. Irland”

Helpful Report

Posted 9 years ago

“The person I talked to helped me to understand the forms I had to fill out with great patience.”

Helpful Report

Posted 9 years ago

MobileHelp is rated 4.6 based on 4,101 reviews