MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 18th May 2026

Anonymous

Anonymous // 01/01/2019

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“He listen to what I needed he took care of all my needs Jordan is a very able worker for your company”

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Posted 9 years ago

“I've only had calls from mobile alert for accidentalyy hitting the button into someyhing, but they've always responded quickly. Leo Johns”

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Posted 9 years ago

“Chris listened and informed me all our options. I felt I was helped with my concerns and wishes”

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Posted 9 years ago

“We have not had the opportunity to use Mobile Help yet, but the phone representatives have been very helpful and polite.”

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Posted 9 years ago

“Mobile Help was great from start to finish. I got the product for my mom,and even though she didn't have it for a very long time they did everything they could to make our experience a good one. I would like to thank everyone on their team!!!!!!! Job well done”

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Posted 9 years ago

“Very happy with my mobile help. Great company, very helpful and happy to answer all my questions.”

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Posted 9 years ago

“The MobileHelp sales team was most helpful and without the usual high-pressure rhetoric. All promised equipment was delivered intact, functional, and in a reasonable period of time. A systems check was performed after a quick set-up and the unit base showed instant activation. Also, two accidental requests for help assured me that the whole system was working perfectly. This was a good purchase on my part.”

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Posted 9 years ago

“The experience of inquiring & ordering was very easy & positive.”

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Posted 9 years ago

“I did not receive yet the device i signed up for, however, the customer service persons I have been speaking with have been extremely helpful and nice; they have answered all the questions I had and were very quick to take down all the information requested. I am looking forward to a good relationship with this company and will be glad to post an additional review once the devices I ordered are in place.”

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Posted 9 years ago

“Representative was very knowledgeable and designed package to my needs.”

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Posted 9 years ago

“Setting up Mom's new unit and profile - instructions are great and tech support was very helpful”

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Posted 9 years ago

“Because your There for us”

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Posted 9 years ago

“Because your There for us”

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Posted 9 years ago

“Because your Always There for us”

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Posted 9 years ago

“the people I dealt with were knowable and courteous made the encounter pleasant and effective”

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Posted 9 years ago

“They were very considerate and helpful. Gave us time to make decision without being annoying with phone calls.”

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Posted 9 years ago

“good customer service, pleasant attitude”

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Posted 9 years ago

“I would like to say that since I had mobile help it works and operators are very nice and caring my device when off three times and the response was in a very good timely manner and professional service was very good.”

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Posted 9 years ago

“very happy with it feel very safe thank mobile for everything”

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Posted 9 years ago

“I love this system. I have the Solo System which works great for my needs. I will note that when I made the call and discussed the different systems there was no pressure to upgrade to a system that was more than I needed. It arrived promptly and was very easy to set up. On the few calls I made with questions to support they answered promptly and told me what I needed to know. They have consistently been polite and pleasant on the phone. I have had a few fall alarms with the fall detection pendant but it is easy to cancel. If I don't get it cancelled they always call me immediately and ask if I need help. Then they ask if anyone else here needs help then ask me to verify my name. This avoids the concern of paramedics coming when I don't need them. I am completely satisfied with Mobile Help and both myself and my family have more peace of mind since I am 70 and live alone. I real several reviews of different systems and feel that I made an excellent choice.”

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Posted 9 years ago

MobileHelp is rated 4.6 based on 4,104 reviews