MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,101 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 17th April 2026

Mayfair C Williams

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mobile help gives me peace of mind knowing there's help if I need it. I was reaching into the washer, and leaned in just far enough to set the alarm off. Very quickly I had someone asking if I needed help. I didn't, but knowing the response was that quick made me comfortable that help would be on the way.”

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Posted 6 years ago

“have not had the need to use it yet (thank heaven) but each time I contact MobileHelp or test the equipment they have been most helpful”

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Posted 6 years ago

“Very easy to setup and to use. I’ve had a couple stumbles but all is well now. I go places with complete confidence now knowing that MobileHelp is there with me.”

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Posted 6 years ago

“I have had MobileHelp for my mother a very short time, however, I have had several interactions with sales and customer care and they were polite, informative and extremely professional. I could not be happier with the service.”

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Posted 6 years ago

“Great customer service!”

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Posted 6 years ago

“I would like to get my money back before I mail the device back to the company”

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Posted 6 years ago

“very happy with Mobile Help.”

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Posted 6 years ago

“My rep was exceptional. Answered all my gyrations and very personable.”

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Posted 6 years ago

“All good,$19.95 for life....can't argue with that.bill me in five months,and we'll continue,but do not use my debit card,as I want to pay by check.pleasefollow thru on this,thank you!!!”

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Posted 6 years ago

“We had mobile help for a month before my mom had to go to a facility with hospice care. I recommend using this service for your loved ones. It helps with peace of mind knowing your loved one can push a button for help. We had to use it twice and help was on its way!! Thank you Mobile Help!!”

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Posted 6 years ago

“Initial phone call to get information, which led to purchasing was very fast and very simple. Not any type of pressure to purchase. Shipping was prompt and the set up was simple.”

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Posted 6 years ago

“Every element of my experience with MobileHelp has been extremely comfortable. Their professionalism has been second to none.”

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Posted 6 years ago

“The people are fabulous to work with and work with you about concerns you have. The product is affordable and simple to install. I have tried other programs and this is by far the best.”

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Posted 6 years ago

“It was very easy to gather information from the representative over the phone. Easy to sign up and install all of the equipment.”

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Posted 6 years ago

“I haven’t had it active very long.so far so good”

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Posted 6 years ago

“Easy to use. Best way to submit a problem.”

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Posted 6 years ago

“Equipment arrived as promised for the best price for service available among five firms contacted. Any calls to customer service or technical for guidance have been fully answered and added to my knowledge of the system.”

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Posted 6 years ago

“I am quite pleased with the response I have received from MobileHelp. I have not used the service only when I have mistakenly hit the button. But, the response was so fast and so understanding of my mistakes. I truly appreciate the service you provide.”

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Posted 6 years ago

“I received a call the other day about my husband’s fall. Very informative and professional. There was no need to panic and I was assured he was ok. I’m so happy we chose Mobile Help.”

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Posted 6 years ago

“Received my Mobile Help in February, haven't had to use it. My family gave me an option, go to Assistant Living or get the mobile help. I chose the mobile help. So far, I haven't had to use it. We are very satisfied with the device and I can stay in my apartment. Everyone living alone should have one.”

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Posted 6 years ago

MobileHelp is rated 4.6 based on 4,101 reviews