MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,092 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I feel better knowing if I need help all I have to do is push my button.”

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Posted 5 years ago

“The associate that I worked with was just amazing. Professional, caring & guided me thru the process so smoothly! I would recommend MobileHelp to everyone that needs it!”

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Posted 5 years ago

“Love the wristband so comfortable I forget I have it on feel very safe. And”

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Posted 5 years ago

“The way things were explained is that the medical button is like a cell phone that needs to be charged and that when I push any of my devices I will hear my call for help on the medical button??? I have a fall button and a round disc and a watch too many things to wear Very confusing on how to set up Theresa St. Sauver”

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Posted 5 years ago

“I am glad that I have this product since I have had this product I feel more at ease when I am alone.”

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Posted 5 years ago

“Good service and quality product”

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Posted 5 years ago

“Excellent customer service, the devices work great. She already used it for a trip to the hospital.”

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Posted 5 years ago

“Anthony was very helpful, answered my concerns promptly and with a smile in his voice.. All good! Thanks Anthony!”

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Posted 5 years ago

“Very friendly and made the process easy!! Thank you!!”

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Posted 5 years ago

“So far I have not had to use the system, but I have tested it a few times and everything seems to be working OK.”

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Posted 5 years ago

“I have found MobileHelp to be very alert twice I accidentally set off my button and they called right away. Of course I was fine it was just an accident. Also customer service has been very helpful with details I couldn't figure out with my lock box.”

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Posted 5 years ago

“Mobile help gives me peace of mind knowing there's help if I need it. I was reaching into the washer, and leaned in just far enough to set the alarm off. Very quickly I had someone asking if I needed help. I didn't, but knowing the response was that quick made me comfortable that help would be on the way.”

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Posted 5 years ago

“have not had the need to use it yet (thank heaven) but each time I contact MobileHelp or test the equipment they have been most helpful”

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Posted 5 years ago

“Very easy to setup and to use. I’ve had a couple stumbles but all is well now. I go places with complete confidence now knowing that MobileHelp is there with me.”

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Posted 5 years ago

“I have had MobileHelp for my mother a very short time, however, I have had several interactions with sales and customer care and they were polite, informative and extremely professional. I could not be happier with the service.”

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Posted 5 years ago

“Great customer service!”

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Posted 5 years ago

“I would like to get my money back before I mail the device back to the company”

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Posted 5 years ago

“very happy with Mobile Help.”

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Posted 5 years ago

“My rep was exceptional. Answered all my gyrations and very personable.”

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Posted 5 years ago

“All good,$19.95 for life....can't argue with that.bill me in five months,and we'll continue,but do not use my debit card,as I want to pay by check.pleasefollow thru on this,thank you!!!”

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Posted 5 years ago

MobileHelp is rated 4.6 based on 4,092 reviews