MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,101 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 17th April 2026

Mayfair C Williams

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

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“Thank you I received my MOBILEHELP just in time for stay in . Thank you thank you.”

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Posted 5 years ago

“Customer service is great. They were so helpful and answered all my questions. I feel very safe alone now with the unit and know someone will hear me if I have a problem.”

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Posted 6 years ago

“I am pleased to have the equipment at hand to help me out when I need it. Thanks for your help with the equipment in setting it up. Thanks much. I hope this will be a good relationship.”

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Posted 6 years ago

“I HAVE IT FOR THE HOME ONLY...SO I JUST REMOVE IT WHEN I LEAVE MY HOUSE...AT HOME, IT IS SO LIGHT, IT IS A PART OF MY BODY AND I WEAR IT 24 HOURS A DAY. I LITERALLY FEEL SO SECURE WITH IT, I MISS IT WHEN I AM NOT WEARING IT.”

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Posted 6 years ago

“All went well. Absolutely no problems”

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Posted 6 years ago

“Our necklace alert didn’t work properly so I call asking for help, customer service resolved the problem quickly, 🙏”

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Posted 6 years ago

“This product is outstanding for me.”

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Posted 6 years ago

“have had quick responses even though there was no emergency. every one was friendly and polite.”

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Posted 6 years ago

“My mother was home alone, she is 85 yrs old, and she fell broke her hip and knocked herself unconscious, if it wasn't for Mobile Help she would have laid there until... who knows what! I like Mobile help so much, that i got another complete system for my aunt as well.”

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Posted 6 years ago

“account set up was easy. agent was informative and friendly. service I good. and the system eorks.”

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Posted 6 years ago

“MobileHelp won't like this "revue," because I am disappointed. I seldom use only the main electrical unit and the item that firs on my wrist. I WAS excited about the "fall protection," but I am most vulnerable of falling when I get into the bath tub, but the pendant is NOT WATERPROOF,so I do not use it. Before I am mailed a third time for equipment I do not use, it is my desire to returned equipment in order to not be billed a third time. I accidentally set off the alarm and you quickly responded so I feel that if I do have a fall, your equipment will be very worthwhilke. Sincerely, MILES RUTHERFORD 807 Presley Way Sugar Land, TX 77479”

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Posted 6 years ago

“First impressions are important to me and as a first time caller, my first impression was met with above and beyond customer service! I spoke to 3 different call button companies and Mobile Help was the best! Answered all questions and the one feature that sold me was that mobile help can contact up to 4 people, which is important in our family. Highly recommended!”

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Posted 6 years ago

“I HAVE HAD MY MOBILEHELP 6 WKS. I feel a security knowing I CAN HAVE HELP AT THE TOUCH OF A BUTTON.”

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Posted 6 years ago

“I feel much safer since I know I'm covered wherever I go.”

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Posted 6 years ago

“So far I have not had an occasion to use it, but knowing it is available 24/7 is a great feeling. When you live alone it is always a little more stressful than having someone near. Knowing all I have to do is push the button is a great relief.”

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Posted 6 years ago

“Bought the system with fall detection for a family member... such peace of mind..,”

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Posted 6 years ago

“Agent very well informed. Patient & answered all questions”

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Posted 6 years ago

“Everyone I have spoken to has been very nice and helpful and knowledgeable about what they were talking about. I REALLY wish it had worked in this area. 😥”

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Posted 6 years ago

“Only have had my alarm less than a month. But everyone from sales to tech support has been very, very nice and helpful. I hope I never have to use it, but feel better with it due to GPS. I clip receiver to waistband when walking neighborhood or doing yard work and clip it to purse strap when going out in a car. Do want new waist band and know I will have to wait to shop until things clear up again.”

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Posted 6 years ago

“Gratefully, we have not had to use the services! However, I put in a call in regard to the contract we signed, and was impressed with the timing of the response and the explanation I received.”

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Posted 6 years ago

MobileHelp is rated 4.6 based on 4,101 reviews