MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,095 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and understand, thanks”

Helpful Report

Posted 5 years ago

“Excellent service! Sales representative was very knowledgeable and helpful in helping us select an appropriate system. Equipment is easy to set up and use. My 90-year-old father set up his own system without any issues.”

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Posted 5 years ago

“I APPRECIATE MY DEVICE. I CAN DEPEND ON IT. WITH THREE OPTIONS AT MY DISPOSAL, I'M NEVER AT A LOSS FOR SOMETHING TO HELP ME. THANKS FOR YOUR EFFICIENT COMPANY. I APPRECIATE YOKU”

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Posted 5 years ago

“My uncle feels connected since getting the unit, our family is far less stressful knowing he has the fall detection button. What a wonderful difference knowing MobileHelp is just a touch away. God Bless Nephew Doc”

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Posted 5 years ago

“Makes me feel secure”

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Posted 5 years ago

“Terrific response team in a very short tome”

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Posted 5 years ago

“Very satisfy doing a great job ,keep up the good work!”

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Posted 5 years ago

“Purchased for my dad, have not had to use it but everyone was very patient during setup”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“since the time i contacted mobilehelp it has been a smooth process. the equipment is easy to get operating and when you call customer service the results are fast and courteous. i am very glad i switched from my other service for 10 years. john massis.”

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Posted 5 years ago

“Haven’t had a chance to use it. But it functions real well.”

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Posted 5 years ago

“I am very happy with mobilHelp, they are pompte and efficient and very helpful, I highly recommend them highly.”

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Posted 5 years ago

“Mobilehelp gives me security in these times of insecurity by giving me instant access to help. Invaluable!!”

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Posted 5 years ago

“Yes you do a great job mahalo”

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Posted 5 years ago

“Thank you I received my MOBILEHELP just in time for stay in . Thank you thank you.”

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Posted 5 years ago

“Customer service is great. They were so helpful and answered all my questions. I feel very safe alone now with the unit and know someone will hear me if I have a problem.”

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Posted 5 years ago

“I am pleased to have the equipment at hand to help me out when I need it. Thanks for your help with the equipment in setting it up. Thanks much. I hope this will be a good relationship.”

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Posted 5 years ago

“I HAVE IT FOR THE HOME ONLY...SO I JUST REMOVE IT WHEN I LEAVE MY HOUSE...AT HOME, IT IS SO LIGHT, IT IS A PART OF MY BODY AND I WEAR IT 24 HOURS A DAY. I LITERALLY FEEL SO SECURE WITH IT, I MISS IT WHEN I AM NOT WEARING IT.”

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Posted 5 years ago

“All went well. Absolutely no problems”

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Posted 5 years ago

“Our necklace alert didn’t work properly so I call asking for help, customer service resolved the problem quickly, 🙏”

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Posted 5 years ago

MobileHelp is rated 4.6 based on 4,095 reviews