MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,092 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mobile Help is always right on. I am very pleased with the service and performance of This product. If you need realibility this company is for you. Give them a call today.!”

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Posted 5 years ago

“Web site easy to navigate, and the set-up instructions clear, all of which was therefore quickly and painlessly accomplished. .”

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Posted 5 years ago

“It works! Mother in law fell & was responded to quickly!”

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Posted 5 years ago

“The guy that answered the phone when I called for info gave me the answers I wanted to hear. I ordered and he told me exactly the next steps to getting my unit up and running. It happened just like he promised. Can’t ask for more than that.”

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Posted 5 years ago

“Because I am so physically active and have already triggered a response. I wear the necklace during the day and bracelet while in bed . This seems to work better for me. Imust say the response was fast. rescuers were in the house before I knew it.”

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Posted 5 years ago

“We just reseaved this for my mother we are pleased with everything and she feels safe.”

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Posted 5 years ago

“I’ve only had it a short time so I can’t give a complete review.”

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Posted 5 years ago

“Mobile help has given the whole family a bit of relief knowing our mother has help at her hads😋”

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Posted 5 years ago

“Last Saturday morning I was bathing in my walk-in tub with the jets going. Even though I had my phones in the bathroom I couldn't hear them due to the noise of the therapeutic jets. Somehow I pressed my fall-detection device and the emergency ambulance came looking desperately for an elderly woman who had evidentally fallen. Thank goodness my neighbor had a house key and determined that I was OK. The fall detector is a very important item to include with one's medical alert system. Thanks to MobileHelp for the telephone alert to my neighbor and the local emergency system.”

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Posted 5 years ago

“My husband fell. Mobile Help called EMS and notified me at work. Had we not had mobile alert my husband would have laid in the floor with brain trauma for 6 hours until I got home from work. The doctors said my husband would not have survived if he had laid that long. Thank you Mobile Help for being a crucial part of saving my husband’s life.”

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Posted 5 years ago

“The set up of the MobileHelp devices went well after reading how to get them activated. Everything went as explained in the paperwork sent with the devices.”

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Posted 5 years ago

“Mobile Help has given me more confidence in doing things. It's great to know that if I faint you will be able to get someone for me. It has helped me to become more independent.”

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Posted 5 years ago

“Excellent customer service.”

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Posted 5 years ago

“MobileHelp has given me peace of mind since I am now living alone. I have fallen twice in the last two years and thought it was time to get this support.”

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Posted 5 years ago

“I'm looking forward to getting my mobile alert system set up and the customer service I received was exceptional.”

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Posted 5 years ago

“The system was very easy to set up and my father likes the fall alert pendant. Gives us a sense of relief that if he has a medical issue or needs assistance he can get help without having to find the phone”

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Posted 5 years ago

“Phone staff were excellent-accessible, with quick responses and very knowledgeable. No high pressure sales. Installation was easy. I give a good rating instead of excellent because fortunately we haven’t had to use the service yet-my 91 year old mom who recently had a hip replacement hasn’t had an emergency since we purchased our MobileHelp device.”

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Posted 5 years ago

“My elderly mother recently passed away, which left my 93 year old father alone. I investigated several such services but from the very moment I spoke with a representative at MobileHelp I knew I'd found the company I wanted to monitor my father. Everything I was looking for in a package was available and at a reasonable price. So far my father has accidentally pushed his "help" button once and a customer service representative was immediately on the "intercom" asking him if he was alright. Funny thing was he couldn't figure out who was asking for him by name! I am very happy with their service and my father is now confident he has someone to help him if he needs it.”

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Posted 5 years ago

“I am very satisfied with my Mobile Help equipment. I have only had it for a month, but the watch is not too big and the pendant is not too heavy. I rate it very good.”

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Posted 5 years ago

“My wife is a new customer. We received the package, and it was easy to determine up. We know it works well because my wife jersey awake and sat up quickly, and the next thing we knew we were asked if everything was ok gas a fall detection occurred. We were very pleased with the response.”

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Posted 5 years ago

MobileHelp is rated 4.6 based on 4,092 reviews