MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,094 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 26th August 2025

Sherriff

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

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“I have recommended this service to several people! You have been very fast to answer!”

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Posted 8 years ago

“although we only had your system for a short time since my husband passed away in Aug. we were very pleased with the serv8ce and the response teams that out when needed”

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Posted 8 years ago

“The best always there to answer and give you help and Peace of mind. Like an angel.”

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Posted 8 years ago

“Gives me and my family peace of mind. I work alone in a woodworking shop. If anything happens help is near.”

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Posted 8 years ago

“I've had to use this service twice now and, while they responded quickly, they seem to have not been able to hear me clearly and there was a misunderstanding as to what service I needed. Also, in trying to figure out the best location for the base unit the very large, bright buttons make it hard to put the unit someplace inconspicuous. However, these featured might be good for some people.”

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Posted 8 years ago

“Really like it. Was hard for the person using it to wear on pants at first finally got across to tjem if they fall where is purse going away grom them . Thanls”

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Posted 8 years ago

“The devise gives my out-of-town children peace of mind. I have not had to use it but it security when you live all ne.”

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Posted 8 years ago

“I have had my device for three months. So far I have not had to use but feel comfortable knowing that if I had to use it it will be right there.”

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Posted 8 years ago

“Too many pieces. I have hearing problems, so verbal answers may not be heard if I ever need them. I forget to take the battery in the car, so couldn't use the neck button, anyway. Basically it's a clumsy operation, and annoying nuisance. However, my daughter is the one who's paying.”

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Posted 8 years ago

“i am very happy with my mobile unite. i was told that i would receive 25.00 dollars for each name that bought a unite i have not received any money so far and i was told someone from the office would check into this and call me back but so far have not heard from anyone .i know of 2 people that bought your units. i have called several times earlier this year. i will not refer anyone else if you do not do what you promise. mary sharp”

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Posted 8 years ago

“NO complaints.. Haven't used.”

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Posted 8 years ago

“Always pleased with your service”

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Posted 8 years ago

“We did not make a purchase recently, however, we sent the equipment back in August-September because my mother (Ann Yoakley) passed away 8/2/16. The service provided was excellent.”

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Posted 8 years ago

“I love it, the down side is i am extremely careful with the mobilehelp penant and also the band however they seem to break very easily. I am happy i can get them replaced fast.”

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Posted 8 years ago

“Quick response, considerate staff, we worry a lot less about our mother with Mobile Help involved. Every system test we preform is responded to quickly and professionally. We have complete confidence in you folks. Any issues like a weak battery are handled promptly. Thank you for such trust worthy service.”

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Posted 8 years ago

“Number 1, Your front door key lock is excellent, if I'm in the house and am unable to answer the door, this just saved me the costly expense of a new window or door replacement. Number 2. The soft but tough wrist sending device is comfortable to wear, & easy to reach if needed. Number3. The belt loops, on the voice activated mobile unit needs wider belt loops. Unless I wear narrow trouser belts it will not my standard 1 1/2 IN wide belt pass through the loops. I have lost the unit in chairs and car seats more than once, so now do not wear it when outside working. Number 4. I appreciate your procedure for checking your system on a monthly basis. It makes both the user and your staff much more aware that all systems are up and working. Thanks for a good working system.”

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Posted 8 years ago

“person was more than helpful awaiting receipt of device many thanks dick ayraud”

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Posted 8 years ago

“I have had no problem to test Mobile Help but I feel more secure at home and away from home. I take my mobile unit whenever I drive because, at 85 years young, you never know what will occur. The only minor complaint is that the light on the base unit is so bright.”

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Posted 8 years ago

“I,ve been with Mobile Health for 2yrs and I,be been very happy with all they had to offer me and the help I have received Ina Boehm”

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Posted 8 years ago

“The button has been replaced several times due to malfunction.”

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Posted 8 years ago

MobileHelp is rated 4.6 based on 4,094 reviews