MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,092 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy setup. I haven't had to use it. I did accidently set off my pendant when I crosses my arms a little to tightly but it was easily resolved.”

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Posted 6 years ago

“Provides an excellent product at a fair price. Excellent customer service (NOT in a foreign country!) Their equipment is even used by other providers. Very good at providing for and recommending exactly what the customer needs.”

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Posted 6 years ago

“The representative was very knowledgeable and asked numerous questions. He didn't just sell a product but a service and trust. I would recommend him to my family and friends. A. Jackson”

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Posted 6 years ago

“Staff is very helpful!”

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Posted 6 years ago

“I unknowingly hit help button on my pendant. I heard a beeping from my mobile base. They responded asking if I needed help. It really, really works!😊”

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Posted 6 years ago

“The best experience I've had dealing with personal alert systems for my 95 year old parent still living at home. Ordering and the terms of the contract were easy. MobleHelp made helpful suggestions on our needs. I set the system up myself in less than five minutes. My family LOVES it still operates when there is a power failure. Look at THIS system before even considering others.”

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Posted 6 years ago

“happy with system so far altho haven't needed to use it--test went well, lockbox is great idea”

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Posted 6 years ago

“Enjoyed looking into this for a friend, so impressed I wound up with Mobile Help for myself.”

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Posted 6 years ago

“Very good so far. We live in a rural area and the equipment has functioned excellent. Operators and staff are very knowledgeable and courteous. Our family could not be happier to date.”

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Posted 6 years ago

“Impressed so far!!!!!”

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Posted 6 years ago

“Very courteous and very easy to sign up. Received equipment within a few days. So far I am extremely pleased👍🏻”

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Posted 6 years ago

“Great company, do what they say they will do, excellent service”

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Posted 6 years ago

“Easy to navigate and was very quick.”

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Posted 6 years ago

“I was very impressed with the customer service rep. That helped me!! He was very patient with my hearing problem, and very compassionate with helping me understand, and select the right combination of the Medical Alert Help for my needs!! I appreciated his speaking clearly, and on my level if understanding!! Thank you”

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Posted 6 years ago

“Your representative was great no pressure just helpful. Not to memsion that after I new you had what I looking for, I could afford it. Much less than your others. (Asked afte the fact). The peace ofi mind is unbelievable. Thank you so much. Robilyn hines. 561 262 7549 if anyone would like to ask”

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Posted 6 years ago

“Very helpful. Great to work with.”

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Posted 6 years ago

“Like having it”

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Posted 6 years ago

“Great customer service and great product! So happy I found this company for my mom. It gives me such a peace of mind.”

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Posted 6 years ago

“I feel a lot safer”

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Posted 6 years ago

“Customer service entered all our contact information quickly and efficiently.. Equipment arrived promptly and easy to install, with just a plugin to any outlet. Speaker has night lighting. Made changes to contacts easily..”

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Posted 6 years ago

MobileHelp is rated 4.6 based on 4,092 reviews