MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly,helpful service. Answered all my questions and delivered as promised. Service for test works fine and we are very happy with the product but hoping we never actually have to use it. Makes us feel better knowing mom would never be without help. Highly recommend.”

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Posted 7 years ago

“So far haven’t had to use this but have peace of mind knowing I have it.”

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Posted 7 years ago

“Previous user and came back. Reliable.”

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Posted 7 years ago

“Great! After a couple of weeks I (unknowingly) hit the fall button by mistake. You responded instantly, I heard this voice out of seemingly nowhere asking if I was ok, I said I was fine, it was an accident and I was sorry. He asked my name and again asked if I was ok. It's very comforting knowing you're there, 24/7 Thank you, Barb M.”

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Posted 7 years ago

“Customer service is outstanding.”

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Posted 7 years ago

“When you need help or help someone in emergency help you were there and ready to support”

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Posted 7 years ago

“The products are really well made and the people at customer service are friendly and well versed in what they do. I am completely satisfied.”

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Posted 7 years ago

“MobileHelp is wonderful i love this company and my life alert system i feel so peaceful to know that if no one is here with me i can get help besides falling sometimes very rare but i go into a diabetic situation and i cant get to oj i become helpless thank you toni osa”

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Posted 7 years ago

“Mobile Help was very helpful, provided great accessories and the response to the very sensitive fall pendant is rapid.”

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Posted 7 years ago

“Only had it for a month, but most impressed with your customer service. My 82-year-old mother was able to transport the system to another state where she resides and get it set up and operating without assistance. I even got a text message when she tested it! She and I both feel better that she will be able to get assistance quickly if she needs it.”

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Posted 7 years ago

“Easy setup. I haven't had to use it. I did accidently set off my pendant when I crosses my arms a little to tightly but it was easily resolved.”

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Posted 7 years ago

“Provides an excellent product at a fair price. Excellent customer service (NOT in a foreign country!) Their equipment is even used by other providers. Very good at providing for and recommending exactly what the customer needs.”

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Posted 7 years ago

“The representative was very knowledgeable and asked numerous questions. He didn't just sell a product but a service and trust. I would recommend him to my family and friends. A. Jackson”

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Posted 7 years ago

“Staff is very helpful!”

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Posted 7 years ago

“I unknowingly hit help button on my pendant. I heard a beeping from my mobile base. They responded asking if I needed help. It really, really works!😊”

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Posted 7 years ago

“The best experience I've had dealing with personal alert systems for my 95 year old parent still living at home. Ordering and the terms of the contract were easy. MobleHelp made helpful suggestions on our needs. I set the system up myself in less than five minutes. My family LOVES it still operates when there is a power failure. Look at THIS system before even considering others.”

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Posted 7 years ago

“happy with system so far altho haven't needed to use it--test went well, lockbox is great idea”

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Posted 7 years ago

“Enjoyed looking into this for a friend, so impressed I wound up with Mobile Help for myself.”

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Posted 7 years ago

“Very good so far. We live in a rural area and the equipment has functioned excellent. Operators and staff are very knowledgeable and courteous. Our family could not be happier to date.”

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Posted 7 years ago

“Impressed so far!!!!!”

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Posted 7 years ago

MobileHelp is rated 4.6 based on 4,104 reviews