MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,092 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“System is good but my wife does not like to wear the watch band”

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Posted 6 years ago

“Mobile Help staff are very courteous and helpful. They are Able To answer any questions that I had.”

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Posted 6 years ago

“My call to Mobile Help was accidental however I would like to let you know how p”

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Posted 6 years ago

“We have moved. New address is 1443 Cameo Ct. Grants Pass, Oregon 97527 Same phone number. Ken Blakkan”

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Posted 6 years ago

“slite delay but excellent service BEN SLOMOFF.”

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Posted 6 years ago

“Customer service has been great to me so far in answering all my questions regarding my service.”

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Posted 6 years ago

“I have only had mine a month, but accidentally found out how great it works by accidentally dropping it on the floor. I live alone and have had Parkinaon's for 16 years and the Mobile Help unit gives me a great sense of comfort knowing if I fall help will be here.”

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Posted 6 years ago

“I've only had my system for a week so far, I haven't had to use it yet but if or when I have to use it I won't hesitate.”

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Posted 6 years ago

“I had the experience of passing out due to illness and having to struggle to my phone and get help. My Mom told me I needed a button, like she has. I read reviews and Mobile Help has a good rating. They were responsive, good customer service, product delivered quickly, easy to set up and use. Greatest part is the peace of mind in knowing if anything happens again, all I do is push a button and they make the calls, they can direct 911 to my keys, and they have your health care information. Won't have to struggle again is something happens. That's if you can even struggle and make that call. If you live alone, don't wait until something happens. Give yourself peace of mind for that low cost.”

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Posted 6 years ago

“Like that initial call they used no high pressure sale tatics. Took time to find right product for me.”

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Posted 6 years ago

“The staff that helped me in my original order were great. The facility where our friend ended up selecting had their own system. But, once she goes home, I'm positive that I'll be calling on MobileHelp in getting her set up with an alert system at home.”

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Posted 6 years ago

“Very good except when I use the lanyard. It goes off as many as four times in the span of 10 minutes and is quite annoying. For that reason, I am only using the bracelet at this time.”

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Posted 6 years ago

“Never fails me.”

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Posted 6 years ago

“I don't write reviews”

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Posted 6 years ago

“I have been very pleased with MobileHelp except for one thing: too many false alerts. I have yet to fall, but have had probably over 10 alerts.”

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Posted 6 years ago

“Mobile Help has given me peace of mind knowing that a fall can be detected even if the person wearing device may not be able to press the button, also having a wall button placed near the floor can be pushed if person can’t reach other button.”

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Posted 6 years ago

“I am happy to have Mobile Help, I feel so much safer now Zella Burno”

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Posted 6 years ago

“I was happy to be able to take it with me, when I was out of town for a week.no”

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Posted 6 years ago

“gives quick response”

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Posted 6 years ago

“This was a false alarm, as Mom got her necklace caught and yanked on iy, prompting the necklace to detect a fall. She was then able to cancel the call, but what a relief to know it works!!!”

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Posted 6 years ago

MobileHelp is rated 4.6 based on 4,092 reviews