MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have only needed it 2 time since my mom got it, but was very helpful then. They where fast and efficient.”

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Posted 3 years ago

“I already had a local lockbox but one day I rolled out of my office chair. I was not hurt, thank goodness, but could not get up. I pressed my wrist button and the system worked great! The firemen arrived in minutes! Thanks MobileHelp!”

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Posted 3 years ago

“They have been there for me..even when it gets pushed by accident. Love having them. Give them a 5 out of 5”

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Posted 3 years ago

“The entire process took about 15 minutes. Mobile help had received rave reviews. The equipment arrived within two days and it was a simple matter to hook everything up and to do a test run as well. And essential piece of equipment if you live alone or are growing old.”

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Posted 3 years ago

“The system is taking a little more time than expected to get a good grasp of how it works. Otherwise, it has given me a better sense of security knowing that help is available.”

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Posted 3 years ago

“This service is giving me peace of mind.”

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Posted 3 years ago

“MobileHelp provided an instant response twice when the button was pressed accidentally.”

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Posted 3 years ago

“I'm very happy with the prompt service; and the courteous staff. I am comfortable with leaving my husband alone.”

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Posted 3 years ago

“24 hour help and questions answered when a callismade”

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Posted 3 years ago

“Always willing to help and answer questions”

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Posted 3 years ago

“MobileHelp has provided care and services beyond the scope I believed I needed.”

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Posted 3 years ago

“Very happy with a device I can hear and can hear me. Although the pendant is larger than a previous one I had, it isn't heavy. So glad I made the change.”

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Posted 3 years ago

“It has worked very good, it is real sensitive, if it goes off during the night it takes them a little while to answer, but other times there is a quick response. I am satisfied with the system.”

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Posted 3 years ago

“1. It seems to be fine. 2. You are misspelling my first name. Should be only one "l". I have pointed out this problem before. please fix.”

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Posted 3 years ago

“I received a package with assorted pieces and no instrctions for what they were used for,”

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Posted 3 years ago

“I have no problem with your company or service. What I do have a problem with is your insistence that I write a review. Every organization and company today wants me to write a review, answer questions, or fill out a survey. I've decided I'm not going to do it anymore! MobileHelp did what you promised to do and I appreciate that. I'm using my device every day. I do wish it had a clip so I could clip it to my clothing.”

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Posted 3 years ago

“I wasn’t,t sure it was working, seemed dead in the morn. Then it was saying something over and over and I could not contact, so I left, thinking it would correct itself. Now I know it works ver efficiently. I am thrilled”

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Posted 3 years ago

“I'm not good with reviews . But the times that were mistaken as alarms the operator was very understanding. When I thought I was in trouble. I appreciated her . Thank you”

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Posted 3 years ago

“Very responsive when a false alarm occurred.”

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Posted 3 years ago

“I believe I already did an excellent review within the last 10 days.”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,104 reviews