MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,091 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently when I accidentally dropped the device, I received an immediate call from the response team. The agent was courteous, caring and understanding. Even though this was an accident, it proved how well the system functions.”

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Posted 2 years ago

“I wear my device all the time except when I'm in the shower or in bed (but it is within reach then). Comforting to know I can call for help from any location, even when I'm out for a walk!”

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Posted 2 years ago

“My mom was home and began feeling weak. Her medic alert saved her life.”

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Posted 2 years ago

“It is everything I expected”

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Posted 2 years ago

“Extremely easy to purchase and set up. Staff very helpful and courteous.”

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Posted 2 years ago

“MobileHelp gives us a true sense of security and provides excellent customer support!”

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Posted 2 years ago

“Testing is done every month. Everyone I talked to is very friendly. Hope I never need to use it. But I know it's there if I need it.”

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Posted 2 years ago

“One day I accidentally set off my bracelet alarm. I wasn't even aware of it. In seconds, I got a call to make sure that I was all right. If I had been in distress, someone would have been dispatched immediately.”

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Posted 2 years ago

“There always helpful answers all your questions and I'm glad i haven't had any emergency but I'm sure they will be there to help.”

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Posted 2 years ago

“We have only needed it 2 time since my mom got it, but was very helpful then. They where fast and efficient.”

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Posted 2 years ago

“I already had a local lockbox but one day I rolled out of my office chair. I was not hurt, thank goodness, but could not get up. I pressed my wrist button and the system worked great! The firemen arrived in minutes! Thanks MobileHelp!”

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Posted 2 years ago

“They have been there for me..even when it gets pushed by accident. Love having them. Give them a 5 out of 5”

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Posted 2 years ago

“The entire process took about 15 minutes. Mobile help had received rave reviews. The equipment arrived within two days and it was a simple matter to hook everything up and to do a test run as well. And essential piece of equipment if you live alone or are growing old.”

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Posted 2 years ago

“The system is taking a little more time than expected to get a good grasp of how it works. Otherwise, it has given me a better sense of security knowing that help is available.”

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Posted 2 years ago

“This service is giving me peace of mind.”

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Posted 2 years ago

“MobileHelp provided an instant response twice when the button was pressed accidentally.”

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Posted 2 years ago

“I'm very happy with the prompt service; and the courteous staff. I am comfortable with leaving my husband alone.”

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Posted 2 years ago

“24 hour help and questions answered when a callismade”

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Posted 2 years ago

“Always willing to help and answer questions”

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Posted 2 years ago

“MobileHelp has provided care and services beyond the scope I believed I needed.”

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Posted 2 years ago

MobileHelp is rated 4.6 based on 4,091 reviews