MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything's going good don't problems Tom”

Helpful Report

Posted 3 years ago

“Carmelo helpful and responsive to concerns. Ordered for two relatives at different times and he made the process easy! System gives us peace of mind!”

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Posted 3 years ago

“MobileHelp was so patient with my 81 year old mother when she was setting up her devices. Tech answered all her questions and made her feel secure and not alone any more.”

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Posted 3 years ago

“It's difficult to write a review of the MobileHelp monitor because I have yet to use it for an emergency. However, the unit is thankfully sensitive. I accidentally "tossed" it onto my nightstand to strip & wash sheets, and it thought I had fallen. I quickly received a call from your monitoring personnel. Thank you for your prompt call. It's comforting to know I can count on y'all in the event of a true emergency.”

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Posted 3 years ago

“So far it is working and the tests work well”

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Posted 3 years ago

“The MobileHelp alarm pendant enabled my father to safely stay in his home. Strongly support this product and the service provided by MobileHelp.”

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Posted 3 years ago

“Customer service is great. It was very easy to get set up.”

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Posted 3 years ago

“a reliable item. very sensitive.”

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Posted 3 years ago

“It was very easy to set up, customer service explained everything well, easy to contact.”

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Posted 3 years ago

“My wife and I both have the Mobile Help pendent hanging around our necks as we go out doors. It is reassuring to know that medical help is as close by as pushing a button. I'm a walker (3 times a week, 4+ miles per trip) and at two miles away from the house walking the pendent worked just fine. Also the Push Button For Help I installed in the shower works very nicely! And the price for two pendents was very reasonable!!”

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Posted 3 years ago

“They are a good company and will always be there when you need them!”

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Posted 3 years ago

“Recently when I accidentally dropped the device, I received an immediate call from the response team. The agent was courteous, caring and understanding. Even though this was an accident, it proved how well the system functions.”

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Posted 3 years ago

“I wear my device all the time except when I'm in the shower or in bed (but it is within reach then). Comforting to know I can call for help from any location, even when I'm out for a walk!”

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Posted 3 years ago

“My mom was home and began feeling weak. Her medic alert saved her life.”

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Posted 3 years ago

“It is everything I expected”

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Posted 3 years ago

“Extremely easy to purchase and set up. Staff very helpful and courteous.”

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Posted 3 years ago

“MobileHelp gives us a true sense of security and provides excellent customer support!”

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Posted 3 years ago

“Testing is done every month. Everyone I talked to is very friendly. Hope I never need to use it. But I know it's there if I need it.”

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Posted 3 years ago

“One day I accidentally set off my bracelet alarm. I wasn't even aware of it. In seconds, I got a call to make sure that I was all right. If I had been in distress, someone would have been dispatched immediately.”

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Posted 3 years ago

“There always helpful answers all your questions and I'm glad i haven't had any emergency but I'm sure they will be there to help.”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,104 reviews