MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product... Works great.. Will get again when needed .. Well worth the money for peace of mind...”

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Posted 3 years ago

“MOBILEHELP IS GREAT. I HIT THE BUTTON BY MISTAKE AND RECEIVED A RESPONCE IMMEDIATELY TO MAKE SURE I WAS ALRIGHT. THEY HUNG IN THERE UNTIL I GAVE THEM THE RIGHT ANSWER THAT I WAS OK. GREAT STAFF. GLAD I HAVE MOBILEHELP. KEEP UP THE GOOD WORK”

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Posted 3 years ago

“Tbe systemnis on point & prompt”

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Posted 3 years ago

“I would have been happy with the product but there was no connection where I live, so I returned the device.”

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Posted 3 years ago

“I am very please with my fall button, which I have not had to use sofar. Having the button makes me secrue.”

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Posted 3 years ago

“It was very good I fell once and they had somebody come and get me up I felt more safe and my family felt real safe with that on me”

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Posted 3 years ago

“Very easy to use. I feel very secure with knowing I am protected if I need help. I would highly recommend this product to anyone with a disability.”

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Posted 3 years ago

“got this unit for my 93 y/o Mom She absolutely loves it Its got a set up for the bathroom and the kitchen. Set up for door lock with a passcode for the paramedics { no smashing the door in) Very easy to deal with the sales rep on the phone and got a great deal”

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Posted 3 years ago

“First of all, all of the representatives that I dealtwith were super knowledgeable and helpful. The follow-thru was very expeditious, had the items in several days.”

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Posted 3 years ago

“From ordering to set up, the entire process was very easy.”

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Posted 3 years ago

“Saved my mother’s life within 2.5 weeks. I recommend the one piece option with fall detection/cellular connection/gps locating to send help. I love these people and their equipment greatly reduced what could’ve been a lot more traumatic.”

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Posted 3 years ago

“Everything is working fine.”

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Posted 3 years ago

“I haven't had to use it yet but I feel safe knowing if I had to you are only a button away. I know that when I push that button there is a real person on the other end & will contact everyone I need& is there to help. They stay on the line till your help arrives. That is so reassuring to know you aren't alone”

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Posted 3 years ago

“My wife and I recently was nearly fatal semi with our vehicle accident. My device indicated something was wrong... within 7 min we had emergency vehicles on the scene. Unbelievable product... recommend everyone should own MOBILE HELP. Mike Anderson”

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Posted 3 years ago

“I ordered MobileHelp for my wife and the day after I got it and set it up my wife fell and they got in touch with to let me know and told me that the ambulance was on it’s way and this has happened about 6 or 7 times in about a 2 week period. The system works great.”

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Posted 3 years ago

“Great program”

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Posted 3 years ago

“So far, we are very pleased. I really like the app. Being able to locate my mom when we can't reach her has already been very useful. Definitely gives you peace of mind.”

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Posted 3 years ago

“Signed my 93 year old Dad up for MobileHelp because he is still active - walks 2 miles, twice a day- but he had a couple of falls in the house which are still unexplained. Now I feel better when he is out walking alone (which he prefers). If he falls, I am contacted right away. He has his freedom. I can relax a little.”

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Posted 3 years ago

“Although my Mom has only had MobileHelp for approximately a month, she mistakenly hit the button on her necklace and someone asked if she was ok immediately! I feel so much more secure knowing that help would be called.”

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Posted 3 years ago

“MobileHelp is the best investment I have made. They are on the job 24/7. Always respectful and courteous, even when my cat pushed the button. She was on my lap and wasn't experiencing an emergency. The system is easy to use, and easy to set up, a live person walks you through every step of setup via telephone. I feel very secure in the hands of MobileHelp.”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,104 reviews