MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,091 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found Mobilehelp to be a responsable and helpful in assistance.”

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Posted 3 years ago

“Every senior citizen who lives alone should have this. It’s a comfort to know that help is so near if needed. I did set the pendant off accidentally one time and thought surely I’d be in trouble, but it all worked out. I just don’t wear the pendant now if I am going to be active. I wear the bracelet.”

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Posted 3 years ago

“Device works very well.No complaints..”

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Posted 3 years ago

“No news is good news. I have not fallen! I wear the pendent and have had no problems”

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Posted 3 years ago

“Whenever I have called for info or further instructions in usage, the rep was always very courteous & understanding...and fully knowledgable!! I apprecfiate this so much. Thank you to the whole MobileHelp team!!!”

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Posted 3 years ago

“The only provider to give all info necessary to make a purchase. The only provider to cover two people living together to participate under one plan. Every thing worked without difficulty.”

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Posted 3 years ago

“Very happy so far.”

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Posted 3 years ago

“I thank you Mobil help for having great customer service and dedicated team members to ensure my mom will be monitored and will be safe every step of the way. Your company left no stone unturned when I called to order your system. I made the right choice with mobile help!!!”

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Posted 3 years ago

“Mobile Help has been very helpful to my needs. They are very knowledgeable and able to help me with my problems. They are very professional in all situations. I have already recommended them to several people.”

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Posted 3 years ago

“Very helpful and informative.”

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Posted 3 years ago

“I am still learning how to wear the pendant so that it is not activitated by accident. It gives me a feeling of security to know that help will come if needed. My hope is to never have to press that button but at age 85 it is no doubt inevitable that life will throw me something eventually.”

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Posted 3 years ago

“ALREADY DID THIS”

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Posted 3 years ago

“Easy to use I feel confident when I’m out of the house It’s easy and affordable”

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Posted 3 years ago

“Was very easy to set up.”

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Posted 3 years ago

“Outstanding service and I couldn’t be more happy with the response time. Love this company!!!”

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Posted 3 years ago

“The fall detector is very sensitive. Dropping it on the bed set it off. The "cancel" alarm worked well also. Satisfied so far.”

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Posted 3 years ago

“Mobile Help fits the wants that I felt I needed at this time.”

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Posted 3 years ago

“I have tried a couple of name companies. They are not as well equipped. This company is the best. Extra are great. Like the door lock. Had to use once. Quick connect.”

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Posted 3 years ago

“Easy people to work with”

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Posted 3 years ago

“I have made two mistakes trying to set up my equipment and every one has been very helpful and didn't make me feel stupid. I would recommend this to everyone.”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,091 reviews