MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,095 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient employes. Helpful with my questions.”

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Posted 3 years ago

“The family has been very happy so far. Mobile help gives us great peace of mind since mom goes on walks every day.”

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Posted 3 years ago

“We got a quick response both times she fell. Very good service.”

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Posted 3 years ago

“Excellent professional service takes care of its customers veterans friendly”

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Posted 3 years ago

“The unit includes both a test button for smiple operation tests and fall detection.”

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Posted 3 years ago

“It's very nice to know that Jeff is getting protected with the EMS service and my notification. It's easy and convenient.”

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Posted 3 years ago

“Excellent service setting up my friends system . Would recommend”

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Posted 3 years ago

“very good”

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Posted 3 years ago

“When I called about using Mobile Help, the lady I talked to was very helpful and encouraging. I have been very happy with using my button. It isn't cumbersome and and I do feel safer knowing I can call somesome quickly if I fall.”

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Posted 3 years ago

“very happy with the lifeline. it responded when I fell and contact emergency responders”

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Posted 3 years ago

“Haven’t had to use it yet but so far so good.”

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Posted 3 years ago

“I feel more secure with my mobile help in case of a emergency or fall.”

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Posted 3 years ago

“I fell in the back yard and mobil help was there for me withe fall detection and talking with me sent the rescue squad to help me.”

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Posted 3 years ago

“it is right there if I need it. EXAMPLE: I dropped it and they answered before I could pick it up. Now that is GREAT!”

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Posted 3 years ago

“Very responsive”

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Posted 3 years ago

“MobileHelp has done its job multiple times for our family! We are very pleased with the service they provide!”

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Posted 3 years ago

“I feel very secure having my Mobile Help aides within reach.”

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Posted 3 years ago

“Have nothing to compare this to. But does everything needed. Had several accidental activations and early dementia user was able to”

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Posted 3 years ago

“Not my first, I'm happy with professional MobileHelp's nice customer service and best price for healthiest options: (1) Low-profile fall-detection pendant less size/weight/bulk/EMF/microwave wireless radiation than a GPS microphone fall-detection pendant/clip; and I prefer their smaller/lighter rechargeable version over their heavier/bulkier/non-rechargeable eventually draining for mailback replacement; (2) Silicon wristband press button I keep at bedside not on arm sleeping as it can press to call the GPS microphone unit; (3) huge red slap button for bedside or shower wall, to call the GPS microphone unit; (4) Rechargeable GPS microphone press button I hang on doorknob, or on neck in basement or outside yardwork/walking, or carry in purse in their nice case you can request for when out in car. If change to health-harming 5G, I would return equipment for pro-rated refund of annual prepay remainder.”

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Posted 3 years ago

“Everyone has been very nice and helpful. I had my Aunt sign up and she is very happy she did. She already had a fall and was very pleased she was attended to quickly. Thank you so much!!!”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,095 reviews