MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“People who worked with me setting up my system were wonderfully patient and helpful. When I accidentally pushed the emergency button —again kindness and help from staff.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Agent was so kind! Love Mobile Help!!!”

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Posted 4 years ago

“Highly knowledgeable and professional providing excellent service to seniors.”

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Posted 4 years ago

“I am new to mobileHelp. So far so good. I like the fact that I can take the mobilHelp unit with me anywhere and be assured of help if needed. That is a great comfort to me now that I am alone. Before my wifes passing I always had someone I could depend on in an emergency. MobileHelp gives me the confindence to go anywhere anytime and know that help is a push of the button away.”

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Posted 4 years ago

“Awesome service”

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Posted 4 years ago

“I've only had MobileHelp for about a month and am still getting used to it. So far, the technical help and support has been very good.”

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Posted 4 years ago

“The service was very good, immediate response for an alert. Great equipment and excellent pricing!!”

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Posted 4 years ago

“Very efficient employes. Helpful with my questions.”

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Posted 4 years ago

“The family has been very happy so far. Mobile help gives us great peace of mind since mom goes on walks every day.”

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Posted 4 years ago

“We got a quick response both times she fell. Very good service.”

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Posted 4 years ago

“Excellent professional service takes care of its customers veterans friendly”

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Posted 4 years ago

“The unit includes both a test button for smiple operation tests and fall detection.”

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Posted 4 years ago

“It's very nice to know that Jeff is getting protected with the EMS service and my notification. It's easy and convenient.”

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Posted 4 years ago

“Excellent service setting up my friends system . Would recommend”

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Posted 4 years ago

“very good”

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Posted 4 years ago

“When I called about using Mobile Help, the lady I talked to was very helpful and encouraging. I have been very happy with using my button. It isn't cumbersome and and I do feel safer knowing I can call somesome quickly if I fall.”

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Posted 4 years ago

“very happy with the lifeline. it responded when I fell and contact emergency responders”

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Posted 4 years ago

“Haven’t had to use it yet but so far so good.”

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Posted 4 years ago

“I feel more secure with my mobile help in case of a emergency or fall.”

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Posted 4 years ago

MobileHelp is rated 4.6 based on 4,104 reviews