MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,091 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent professional service takes care of its customers veterans friendly”

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Posted 3 years ago

“The unit includes both a test button for smiple operation tests and fall detection.”

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Posted 3 years ago

“It's very nice to know that Jeff is getting protected with the EMS service and my notification. It's easy and convenient.”

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Posted 3 years ago

“Excellent service setting up my friends system . Would recommend”

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Posted 3 years ago

“very good”

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Posted 3 years ago

“When I called about using Mobile Help, the lady I talked to was very helpful and encouraging. I have been very happy with using my button. It isn't cumbersome and and I do feel safer knowing I can call somesome quickly if I fall.”

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Posted 3 years ago

“very happy with the lifeline. it responded when I fell and contact emergency responders”

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Posted 3 years ago

“Haven’t had to use it yet but so far so good.”

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Posted 3 years ago

“I feel more secure with my mobile help in case of a emergency or fall.”

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Posted 3 years ago

“I fell in the back yard and mobil help was there for me withe fall detection and talking with me sent the rescue squad to help me.”

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Posted 3 years ago

“it is right there if I need it. EXAMPLE: I dropped it and they answered before I could pick it up. Now that is GREAT!”

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Posted 3 years ago

“Very responsive”

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Posted 3 years ago

“MobileHelp has done its job multiple times for our family! We are very pleased with the service they provide!”

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Posted 3 years ago

“I feel very secure having my Mobile Help aides within reach.”

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Posted 3 years ago

“Have nothing to compare this to. But does everything needed. Had several accidental activations and early dementia user was able to”

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Posted 3 years ago

“Not my first, I'm happy with professional MobileHelp's nice customer service and best price for healthiest options: (1) Low-profile fall-detection pendant less size/weight/bulk/EMF/microwave wireless radiation than a GPS microphone fall-detection pendant/clip; and I prefer their smaller/lighter rechargeable version over their heavier/bulkier/non-rechargeable eventually draining for mailback replacement; (2) Silicon wristband press button I keep at bedside not on arm sleeping as it can press to call the GPS microphone unit; (3) huge red slap button for bedside or shower wall, to call the GPS microphone unit; (4) Rechargeable GPS microphone press button I hang on doorknob, or on neck in basement or outside yardwork/walking, or carry in purse in their nice case you can request for when out in car. If change to health-harming 5G, I would return equipment for pro-rated refund of annual prepay remainder.”

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Posted 3 years ago

“Everyone has been very nice and helpful. I had my Aunt sign up and she is very happy she did. She already had a fall and was very pleased she was attended to quickly. Thank you so much!!!”

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Posted 3 years ago

“From the moment I called to inquire about the service to the present, every interaction was positive, helpful and professional! I would not hesitate to refer this service to friends and loved ones.”

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Posted 3 years ago

“Very happy”

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Posted 3 years ago

“Although we didn’t need MobileHelp’s services very long (my mother passed away soon after we got their services for her) they were very helpful in providing my mom the services she needed and when she passed away they were considerate and helpful with the cancellation. I would definitely recommend them.”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,091 reviews