MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,091 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When we finally needed help, MobileHelp was there for us in every way. We had questions that were answered for us that we hadn't even thought of. I would reccommend MobileHelp over LifeAlert. Good people.”

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Posted 3 years ago

“I haven’t had to use the Device and I’m not looking forward to needing it. Hopefully not”

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Posted 3 years ago

“Courteous with a very quick response time.”

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Posted 3 years ago

“Thank you for being there. I pushed the button by mistake but you caught it. I feel safer.”

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Posted 3 years ago

“My installation went well. Your technician called me to explain any doubts I may have I should call their number. Thank you.”

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Posted 3 years ago

“Very impressed with the customer service. The necklace trial 30 day period did not work out for my mother and the company honored the 30 day trial guarantee refund and gave us our money back immediately upon return of the necklace. Excellent customer service!”

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Posted 3 years ago

“While I had the button it was great. I had to return it because I unexpectly found out I will be away from home for quite a while so won't need it where I am going.”

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Posted 3 years ago

“Great customer service, very easy to set up. Understanding alarm monitors.”

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Posted 3 years ago

“I recently dropped my pendent on the carpet and immediately I heard a response from the main box asking if I needed help and told them it was an error. It was amazing how fast they responded. The previous company I had was good but MobileHelp is faster responding.”

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Posted 3 years ago

“People who worked with me setting up my system were wonderfully patient and helpful. When I accidentally pushed the emergency button —again kindness and help from staff.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Agent was so kind! Love Mobile Help!!!”

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Posted 3 years ago

“Highly knowledgeable and professional providing excellent service to seniors.”

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Posted 3 years ago

“I am new to mobileHelp. So far so good. I like the fact that I can take the mobilHelp unit with me anywhere and be assured of help if needed. That is a great comfort to me now that I am alone. Before my wifes passing I always had someone I could depend on in an emergency. MobileHelp gives me the confindence to go anywhere anytime and know that help is a push of the button away.”

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Posted 3 years ago

“Awesome service”

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Posted 3 years ago

“I've only had MobileHelp for about a month and am still getting used to it. So far, the technical help and support has been very good.”

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Posted 3 years ago

“The service was very good, immediate response for an alert. Great equipment and excellent pricing!!”

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Posted 3 years ago

“Very efficient employes. Helpful with my questions.”

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Posted 3 years ago

“The family has been very happy so far. Mobile help gives us great peace of mind since mom goes on walks every day.”

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Posted 3 years ago

“We got a quick response both times she fell. Very good service.”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,091 reviews