MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,101 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Write Your review

Tell us how MobileHelp made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with whom I spoke to. She was personable, professional and very understanding and helpful!!!”

Helpful Report

Posted 7 years ago

“I spoke with Justin who was very informative and helpful. As well as courteous. Thanks for your assistance.”

Helpful Report

Posted 7 years ago

“Please take me off my order for mobile help do not want it at this time thank u. Frankie stechebar”

Helpful Report

Posted 7 years ago

“Your representative solved my problem which was to open the door lock. She was patient while helping me unlock the lock. She also took the extra time to test my system. I really appreciated her help.”

Helpful Report

Posted 7 years ago

“Customer service was amazing and it was fast shipping I'm so happy I chose Mobile Help over the others.”

Helpful Report

Posted 7 years ago

“Friendly,helpful service. Answered all my questions and delivered as promised. Service for test works fine and we are very happy with the product but hoping we never actually have to use it. Makes us feel better knowing mom would never be without help. Highly recommend.”

Helpful Report

Posted 7 years ago

“So far haven’t had to use this but have peace of mind knowing I have it.”

Helpful Report

Posted 7 years ago

“Previous user and came back. Reliable.”

Helpful Report

Posted 7 years ago

“Great! After a couple of weeks I (unknowingly) hit the fall button by mistake. You responded instantly, I heard this voice out of seemingly nowhere asking if I was ok, I said I was fine, it was an accident and I was sorry. He asked my name and again asked if I was ok. It's very comforting knowing you're there, 24/7 Thank you, Barb M.”

Helpful Report

Posted 7 years ago

“Everything is going good so far.”

Helpful Report

Posted 7 years ago

“Customer service is outstanding.”

Helpful Report

Posted 7 years ago

“Getting used to equipment. I worry when alarm sounds without reason. Well, I know that the system works.”

Helpful Report

Posted 7 years ago

“When you need help or help someone in emergency help you were there and ready to support”

Helpful Report

Posted 7 years ago

“The products are really well made and the people at customer service are friendly and well versed in what they do. I am completely satisfied.”

Helpful Report

Posted 7 years ago

“MobileHelp is wonderful i love this company and my life alert system i feel so peaceful to know that if no one is here with me i can get help besides falling sometimes very rare but i go into a diabetic situation and i cant get to oj i become helpless thank you toni osa”

Helpful Report

Posted 7 years ago

“Mobile Help was very helpful, provided great accessories and the response to the very sensitive fall pendant is rapid.”

Helpful Report

Posted 7 years ago

“So far, so good. Three false calls to you 1. bumped arm on door as leaving restaurant. 2. Fall necklace fell off my neck- magnet didn't hold. 3. Cat stepped on the main alarm as I was in bed. Ok. So let's hope I never have to use you for real. ;-)”

Helpful Report

Posted 7 years ago

“Only had it for a month, but most impressed with your customer service. My 82-year-old mother was able to transport the system to another state where she resides and get it set up and operating without assistance. I even got a text message when she tested it! She and I both feel better that she will be able to get assistance quickly if she needs it.”

Helpful Report

Posted 7 years ago

“Easy setup. I haven't had to use it. I did accidently set off my pendant when I crosses my arms a little to tightly but it was easily resolved.”

Helpful Report

Posted 7 years ago

“Provides an excellent product at a fair price. Excellent customer service (NOT in a foreign country!) Their equipment is even used by other providers. Very good at providing for and recommending exactly what the customer needs.”

Helpful Report

Posted 7 years ago

MobileHelp is rated 4.6 based on 4,101 reviews