MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everyone was professional, kind and assisted in going thru all the details. Answered any questions I had in a professional manner.”

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Posted 6 years ago

“Easy set-up. So far so good! Mom has not had to call for help.”

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Posted 6 years ago

“I recently dislocated my hip and could not move at all. My husband was walking the dog and did not have his cell phone with him, but it didn't matter because I couldn't reach my purse to get my cell phone anyway. I also couldn't reach our land line. This experience taught me I needed MobileHelp to be there for me when my husband isn't home. I quickly signed up with MobileHelp and I feel much safer now when I'm alone. I haven't had to use their services, but I'm confident they are there if I need them.”

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Posted 6 years ago

“I feel safe in my house now that I have MobileHelp. If I do fall again, I have a button to push for assistance and not be on the floor for 3 hours because I cannot get up. Thank you so much for this service.”

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Posted 6 years ago

“The best staff ever. I have had an excellent experience each time I call. Staff are super nice, extremely knowledgeable, helpful, and have that personal touch that makes you feel like they really care and want things to go well. I wish every company was run like this one.”

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Posted 6 years ago

“picks up bumps that i did not notice got a call if everything was ok”

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Posted 6 years ago

“A GREAT sense of SAFETY and SUPPORT 24/7. Like the fact that no matter where I am I have HELP because of the GPS. They will know where I am. This is comfort for my family and friends.”

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Posted 6 years ago

“I FELL ONCE AND IT DETECTED MY FALL AND I TOLD THE PERSON WHO CALLED THAT I WAS FINE. SHOULD I PRESS THE BUTTON ON THE COMMUNICATOR WHEN I FINISH TALKING TO YOUR PERSON?”

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Posted 6 years ago

“Everyone I have been in contact with has been very helpful and courteous. Have had two “false alarms” already and there was immediate contact.”

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Posted 6 years ago

“This system works perfectly and provides excellent response and protection in the event of a fall.”

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Posted 6 years ago

“I switch from Great Call and SO worth the extra $15 per month! They are so thorough in understanding the client’s needs and history. The customer service is awesome and we feel such a relief knowing our mom is in good hands.”

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Posted 6 years ago

“Good system, works well, quick response, friendly staff. Well pleased.”

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Posted 6 years ago

“Mobile help is an excellent company to deal with for diabetic supply,s.When calling for assistance with a problem the people I have dealt with have always been very helpful and very courteous. Kenneth Stout”

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Posted 6 years ago

“The staff are very well trained to assist new members to your service. Additionally, the 3 people I have talked to are very patient and polite.”

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Posted 6 years ago

“I spent a lot of time researching the best companies for this incredibly important service. In all, I interviewed six companies. MobileHelp did not put the hard sell on me, they called back when they promised, and did not spend our time bashing the competition. Since I have had the service (two months), they have done and been everything they said they would be. They are thorough and easy to understand. I have tested my device once each month and both times went smoothly. It is comforting that they tell me exactly where I am! Both operators were nice and easy to understand. This service has been a God-send for my recovery and confidence from a totally unexpected heart attack.”

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Posted 6 years ago

“Haven't used yet, but grateful for knowing that I can get help if needed.”

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Posted 6 years ago

“Lots to know and lots to do to get up and running but well worth it. The people assisting are remarkable!! I have already recommended them to friends. Thanks!”

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Posted 6 years ago

“very helpful”

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Posted 6 years ago

“I Purchased Mobile Help for my mother. I found them to be efficient and accommodating. I would definitely reccomend them to my friends.”

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Posted 6 years ago

“Great service and product.”

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Posted 6 years ago

MobileHelp is rated 4.6 based on 4,093 reviews