MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I know my mom can get help quickly if she needs to”

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Posted 7 years ago

“Very nice people. Were helpful in any situation and listened to my concerns. I felt safe knowing they were just a button push away! I would recommend this to anyone.”

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Posted 7 years ago

“Products are easy to use and very helpful---I'm really pleased ---”

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Posted 7 years ago

“I can take it anywhere”

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Posted 7 years ago

“It covers the gaps of security when you might not have it otherwise--ie, "Yikes--where did I put my flip-phone or smart phone? The house is on fire! And my neighbors are a mile away!"”

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Posted 7 years ago

“I like mobile help cause it willgive my mom the freedom and independence that she needs and enjoy also.”

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Posted 7 years ago

“My 93 mother tripped and fell and was not able to get up. Mobile Help sent for help right away and called my brother. They did a great job.”

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Posted 7 years ago

“I love my mobile help that way my family can feel better about me being by myself”

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Posted 7 years ago

“They wLked me through the set up”

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Posted 7 years ago

“The clarity of information, cost, alternatives and the kindness of the representative I spoke to on the phone was excellent. The equipment arrived just as timely as promised and the directions ver easy to follow. An investment for our 94 year old mother who continues to live independently that is well worth it. Thank you!”

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Posted 7 years ago

“I live alone most of the time and have a fear of hurting my self”

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Posted 7 years ago

“The MobileHelp sales representative and customer service team have been wonderful. They explained the available options and offered recommendations but did not attempt to sell me a more expensive plan my mother didn't need. Customer Service was very thorough during the set up and testing phase. We have not had an emergency situation however, my mother did drop her pendant last week and received a call from MobileHelp asking if she needed assistance within a minute. Thank you MobileHelp!!”

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Posted 7 years ago

“good wherever i go”

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Posted 7 years ago

“I feel more secure whenever I have to leave my husband alone at home when I have to be away from our house. You never know when this link has to be used so having it is a big relief to me and our family.”

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Posted 7 years ago

“Mobile help was there for us after my husband had a stroke.They worked with us to get the best system for us.Cant say enough good things about them. Gave us piece of mind.”

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Posted 7 years ago

“Although I am new to Mobile Help. I have fell once and it went off and then I accidentally set it off. But I know that they are to help if needed and that is a great relief as I go on with my life.”

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Posted 7 years ago

“Mobile Help is a good service. Mobile Help gets me to where i have to go and the people are curtious and kind. Without Mobile Help we would not be able to get back and forth to Dr's. There are alot of people that depend on Mobile Help simply becayse thry do not have vehicles to get around in.”

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Posted 7 years ago

“Very happy happy with my service immediate call back”

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Posted 7 years ago

“The response time is unbelievable. We had an over active fall medallion that had to be replaced, and we are more than pleased with the technical support in getting the new one programed. Your mobile help is really helpful. h”

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Posted 7 years ago

“Answered my husband’s button😊 He just needed help to get up after trying to go faster than his walker! The same people have been coming for a year, so he was happy to know them.”

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Posted 7 years ago

MobileHelp is rated 4.6 based on 4,093 reviews