MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got my mom signed up a couple of weeks ago, the set up was very easy, just plug it in, and then call in, and they will run a few test to see if every thing is ok. It was so easy that my 76 year old mom did it by herself! I'm very satisfied!”

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Posted 7 years ago

“So far so good, I have to receive my equipment before I can review”

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Posted 7 years ago

“I purchased the Duo system a little over a month ago. Have tested it twice to confirm reception and speaker function. The connection is good and the speaker volume on both the base station and mobile device are very loud and based on my conversation with the Mobil Help technician the microphone was able to pick up my voice just fine. This system has given me peace of mind that help from my loved ones or 911 medical assistance is just a button push away.”

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Posted 7 years ago

“Didn't get to use the service due too unfirseen problems but thise u spoke with where very knowledgeable & courteous. Thank you again & God Bless”

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Posted 7 years ago

“Answer questions thoroughly and understandably. Prompt service. Professional and helpful.”

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Posted 7 years ago

“Yesterday I was wearing my bracelet when the wind caught hold of the heavy front door and set off the alarm. I did not fall nor was I injured in any way. Immediately I heard the voice in the box alerting the system of an alarm. I walked to the box, pushed and blue light and the erroneous alarm alert was immediately cancelled. I was very relieved.”

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Posted 7 years ago

“Easy to use and small enough to take with me when I am out of the house.”

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Posted 7 years ago

“After checking for the best available devices, I found Mobile Help. I am very pleased especially with their customer service reps. Sadly to say..today a lot of companies just are interested in $$. This company is there for SERVICE”

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Posted 7 years ago

“So far everything is good.”

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Posted 7 years ago

“I am 62, and live alone. After my sister fell in her driveway and required hip replacement surgery, I decided MobileHelp was a smart thing for me to do.”

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Posted 7 years ago

“My husband was getting into the shower and he took off the fall detector and it fell. I immediately received a text message on my cell phone, ran to the unit and they were asking if I needed help. Great job MobileHelp!”

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Posted 7 years ago

“I have accidentally set off alarm several times. The response has been immediately and the people I conversed with compassionate and understanding. Good to know they are there if needed.”

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Posted 7 years ago

“Thank you for your attention to my concerns. I feel much more confident now knowing you are just a call away if I need help in my home.”

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Posted 7 years ago

“I called MobileHelp, then decided to check with another company, but came back to MobileHelp because of the sales team being so friendly and kind! And I called several times with various questions and they never made me feel like I was being a bother to them! What a great company to work with!!”

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Posted 7 years ago

“I have needed one for so long and now I have one and I feel alot safer having it. Thank You”

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Posted 7 years ago

“I like the written service agreement& the user guide excellent.”

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Posted 7 years ago

“Sean left me a Great message Very professional great team Monique”

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Posted 7 years ago

“verry good”

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Posted 7 years ago

“i would say better than very good.i called mobile help first because of its high praise.i found all employees to be polite,respectful,knowledgeable,and people that truly care about others.that 1 call was all i made.there was no need to check with another company.”

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Posted 7 years ago

“When I called for information about MobileHelp, gentleman who gave me the information was most helpful. He answered my questions very clearly and explained the way the system worked. Thankfully, I have not had to use my MobileHelp for assistance. It is most comforting to know help is available if I should need it, no matter where I am.”

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Posted 7 years ago

MobileHelp is rated 4.6 based on 4,093 reviews