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MobileHelp Reviews

4.6 Rating 4,104 Reviews
88 %
of reviewers recommend MobileHelp
4.6
Based on 4,104 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read MobileHelp Reviews
Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Write Your review

I have not received my system yet however my sister received hers and I set it up working fine and already operator contacted her to see if there was an emergency worked fine I will be getting one shipped in I may 2018 I hope it will work in white mountains of new hampshire
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Posted 8 years ago
I am 72 years old & will be 73 this next July 4th. I live in Hadley , NY and do a lot of walking .2 years ago I put about 300 miles on my feet walking nearly every day that it didn't rain and even in the winter that it didn't snow. Now that I have mobile help I don't have to worry about falling during my walks anymore One of the roads that I walk has very few cars traveling it , so I don't have too much to worry about other than falling .All I have to do is push on the button on my necklace. hoping that I don't have to activate it any time soon
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Posted 8 years ago
I've only had this device for one week but l feel safer already.I also do not feel all alone anymore. If you have ever fallen and can't get up on your own you owe yourself to get this device that goes where you go all the time. It 's quite inexpensive if you figure out the cost of taking other measures like hiring people to come in each day.
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Posted 8 years ago
We have had Mobile Help a few weeks now. We completed the necessary paperwork and returned it to your office. All our emergency contacts have been notified. We did a test today and everything went fine.
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Posted 8 years ago
Very pleasant, caring and you felt that all she wanted to do is make you feel comfortable with the fact she was going to take care of your concerns.
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Posted 8 years ago
It helps by putting vital travel information in one key application.
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Posted 8 years ago
it work very good for me and it is easy to push the button
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Posted 8 years ago
The equipment seems to work. That makes me happy.
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Posted 8 years ago
caregiver, candy. verygood.
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Posted 8 years ago
Just got the system, but the two times I tried it they responded immediately. Thankfully, I haven't had to use it yet but sure if the "tryout" was any indication, I'm sure it will be o.k.
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Posted 8 years ago
The call center is very friendly and helpful.When you call with a question, they immediately answer.
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Posted 8 years ago
I have not had a chance to use this yet, but so far as the helpers on the phone, have acted perfectly answering my questions. Thank you for that. I feel at ease now.
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Posted 8 years ago
peace of mind
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Posted 8 years ago
I am very happy that there is a wrist attachment. I used the lanyard and set off the alarm several times because I was carrying bulky items which accidentally set off the alarm.
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Posted 8 years ago
Mobile help has not only made me happy, it makes my mom feel at ease that she can push the button and get a quick response no matter where she’s at. Even though she will never be alone again.
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Posted 8 years ago
I am a rather new subscriber, but so far so good. I like that it's not big and is easy to carry.
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Posted 8 years ago
So far so good.
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Posted 8 years ago
I always have good service with the mobile service jimmy
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Posted 8 years ago
You dssigned and constructed an excellent product, I haven't had chance to use it much but my first impressions are tops.
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Posted 8 years ago
When setting up the program, each of the people I spoke with on the telephone was very patient and thorough. They answered all of my questions and they did not rush me in any way.
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Posted 8 years ago
MobileHelp is rated 4.6 based on 4,104 reviews