MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Write Your review

Tell us how MobileHelp made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Though my wife and I might not be of the stereotypical customer of Mobile Help, our needs are no less urgent. Your services have helped immensely! I now have the piece of mind of knowing my wife can get help if needed as I return to work. At home, or out and about its a relief to know that she can.get the assisstance she needs. Thanks again for being there for us. I tell everyone about you guys!”

Helpful Report

Posted 7 years ago

“Mobile Help Customer Service has been outstanding in explaining the product and walking me through the set-up and the first initial days of use. Thank you Sandra Rooks”

Helpful Report

Posted 7 years ago

“it makes me feel more confident that help is near by”

Helpful Report

Posted 7 years ago

“It’s has been a blessing to have my phone though Mobile Help I’m not sure we’re I would be with out them Thanks , Greg”

Helpful Report

Posted 7 years ago

“My son thought it was time for me to have this. While I am in better health for my age (85) than most He thought it would make him feel better if he knew that I had help at my fingertips. I am happy to ease his mind (and mine.) I appreciate the unit that I can take with me when I am away from home. It eases my mind. Thank you”

Helpful Report

Posted 7 years ago

“In my phone inquiry, your rep, John, was very well-informed about the product - extremely helpful, patient, and explained everything very clearly to me. He was the one who was really responsible for my signing up with MobileHelp.”

Helpful Report

Posted 7 years ago

“Great customer service and rapid delivery....”

Helpful Report

Posted 7 years ago

“If my mother would have been open to the use of the mobile help unit, I think it would have been a great help for her. Maybe at a later date when she is ready to try something new. I can get her to use it and then she will see the benefits it can offer her.”

Helpful Report

Posted 7 years ago

“I feel more secure with it”

Helpful Report

Posted 7 years ago

“With Mobile Help I can depend on them to be there when I need help. Recently, I gave them a bad review because I was waiting for an item that was not included in my purchase!!! I truly apologize for that. After speaking with Amber from Mobile Help, I felt really awful, not to also mention that I felt like a total idiot!!!! I live in a senior complex, we had an incident here where one of our tenants could not be found, had she had Mobile Help, she would have been rescued the same day she was lost, instead of 2 days that it took to find her. I recommend Mobile Help for everyone who lives alone. Peace of mind is a wonderful thing.”

Helpful Report

Posted 7 years ago

“I have not received my system yet however my sister received hers and I set it up working fine and already operator contacted her to see if there was an emergency worked fine I will be getting one shipped in I may 2018 I hope it will work in white mountains of new hampshire”

Helpful Report

Posted 7 years ago

“I am 72 years old & will be 73 this next July 4th. I live in Hadley , NY and do a lot of walking .2 years ago I put about 300 miles on my feet walking nearly every day that it didn't rain and even in the winter that it didn't snow. Now that I have mobile help I don't have to worry about falling during my walks anymore One of the roads that I walk has very few cars traveling it , so I don't have too much to worry about other than falling .All I have to do is push on the button on my necklace. hoping that I don't have to activate it any time soon”

Helpful Report

Posted 7 years ago

“I've only had this device for one week but l feel safer already.I also do not feel all alone anymore. If you have ever fallen and can't get up on your own you owe yourself to get this device that goes where you go all the time. It 's quite inexpensive if you figure out the cost of taking other measures like hiring people to come in each day.”

Helpful Report

Posted 7 years ago

“We have had Mobile Help a few weeks now. We completed the necessary paperwork and returned it to your office. All our emergency contacts have been notified. We did a test today and everything went fine.”

Helpful Report

Posted 7 years ago

“Very pleasant, caring and you felt that all she wanted to do is make you feel comfortable with the fact she was going to take care of your concerns.”

Helpful Report

Posted 7 years ago

“It helps by putting vital travel information in one key application.”

Helpful Report

Posted 7 years ago

“it work very good for me and it is easy to push the button”

Helpful Report

Posted 7 years ago

“The equipment seems to work. That makes me happy.”

Helpful Report

Posted 7 years ago

“caregiver, candy. verygood.”

Helpful Report

Posted 7 years ago

“Just got the system, but the two times I tried it they responded immediately. Thankfully, I haven't had to use it yet but sure if the "tryout" was any indication, I'm sure it will be o.k.”

Helpful Report

Posted 7 years ago

MobileHelp is rated 4.6 based on 4,093 reviews