MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven't used it enough to know but you rang when I picked up our dog and set it off. I was hoping for less cord with the button.”

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Posted 7 years ago

“I love knowing that I have an extra layer of security when I am home and when I travel with Mobile Help.”

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Posted 7 years ago

“i always wanted a gps but had a problem with the receptiom because of at & t being the main provider of medical alert systems because im in the woods. but mobile help has a booster with att in their gps that allows me to have a gps finally. their prises are reasonable & their customer service is nice and will fix any problem you have. i just wish they would have 24/7 coverage on customer service”

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Posted 7 years ago

“Extremely helpful and professional from start to finish. Everyone I spoke with was knowledge of products and also compassionate with my situation.”

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Posted 7 years ago

“The services offered are sensible and easy to participate in. The staff is helpful pleasant and always available and offer a true sense of security.”

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Posted 7 years ago

“Replacement of defective pouch”

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Posted 7 years ago

“very good service!!”

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Posted 7 years ago

“Everyone I have talked to have been great”

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Posted 7 years ago

“THE SIZE OF THE EQUIPMENT. IT IS GIVING ME THE OPPORTUNITY TO LIVE ALONE WITH PETS AND A WAY TO GET MEDICAL HELP WHEN I NEED IT.”

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Posted 7 years ago

“I purchased this for my daughter and she feels safe living alone. She loves it.”

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Posted 7 years ago

“Stress relieved.. if I fall I will get help. Thanks”

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Posted 7 years ago

“I fall so easy and my husband has dementia and he would not know if I fell outside. I have osteoporosis and break easy. I love the security it gives me.”

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Posted 7 years ago

“Customer service was very helpful setting up the service. Fall pendant activated easily, almost too easily. It was Sat down on the counter and hit harder than it should have but not dropped. It activated and we got a call to check on us. No help needed but good to know it worked as expected.”

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Posted 7 years ago

“Everyone was so very helpful, from signing me up to getting me connected. I thought the connection would be confusing, but it was very easy. I am looking forward to being a MobileHelp customer, and will recommend it to my friends who need it.”

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Posted 7 years ago

“Unknowingly I set off the alarm -the system worked quickly.”

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Posted 7 years ago

“Great customer service, always helpful, friendly staff.”

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Posted 7 years ago

“I just begun to use the system,but I very please with the service.”

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Posted 7 years ago

“Now I don’t worry about falling and just laying there on the floor or stairs. I like the “take it with me “ option.”

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Posted 7 years ago

“I have been a new customer for a very short time,but very happy with help received in this short time in all phone calls. A few days ago I pressed button by accident,andT the response was immediate .I now know how this all works. Thank you.”

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Posted 7 years ago

“It heppls me around my home when my husband at work”

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Posted 7 years ago

MobileHelp is rated 4.6 based on 4,093 reviews