MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, always helpful, friendly staff.”

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Posted 7 years ago

“I just begun to use the system,but I very please with the service.”

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Posted 7 years ago

“Now I don’t worry about falling and just laying there on the floor or stairs. I like the “take it with me “ option.”

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Posted 7 years ago

“I have been a new customer for a very short time,but very happy with help received in this short time in all phone calls. A few days ago I pressed button by accident,andT the response was immediate .I now know how this all works. Thank you.”

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Posted 7 years ago

“It heppls me around my home when my husband at work”

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Posted 7 years ago

“Gave me peace of mind. I recommended your device to two of my friends for consideration.”

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Posted 7 years ago

“Only a few days after receipt of equipment, I had reason to use it. Response was gratifyingly speedy and efficient. It provided assurance that I had made a good decision.”

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Posted 7 years ago

“The package was delivered on schedule. The instructions were easy to follow.”

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Posted 7 years ago

“Prompt service Questions answered”

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Posted 7 years ago

“Has given my wife and I a sense of safety when she goes to work. Knowing that help is just the push of a button away is wonderful.”

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Posted 7 years ago

“Has gps at home so whoever contacted in emergency they will know where my home address is. All I have is a cell phone so if I am not able to talk to 911 they will not be able to locate me at home address to my understanding”

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Posted 7 years ago

“All areas present when looking at safety and the elderly from fall alerts to fall alerts with a GPS component to track you when you've fallen. The base unit is mobile and can be taken with you when out with the public and can be activated when needed.”

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Posted 7 years ago

“I am so glad to have my ‘helper’ literally with me wherever I go. Accidentally tore my door hangar.trying to move it to another door. Probably could use more than one of those. May not need it eventually but I sure do now. The concept of an alert that really is mobile is hard to get used to. I:m so glad I found MobileHelp. Easy to set up and use. Best part for me is still the ability to be safe away from home amd the really nice people who help you with evrything. .”

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Posted 7 years ago

“I like the GPS. IM protected at home work in my car wherever. Haven’t really had occasion to use it. Hv pressed the button by mistake as it’s easy to do. Wish the wrist band was metal as it constantly slips out of the loops that SHOULD hold the end of the strap down. A cheap design. Appearance could be greatly improved. I’m trying to find a decent looking metal band that will fit it.”

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Posted 7 years ago

“False sense of security Makes I feel more confident Wrist band slips off. Of no value to me”

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Posted 7 years ago

“very professional, very friendly and very nice service for people who needs them. i fully recommend to have this service for yourself or loved in need of 24/7 medical alert. thanks”

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Posted 7 years ago

“Thanks to the Lord, I have not needed Mobile Help, but I am thrilled with the GPS feature of Mobile Help. The other alert system I had was good for 1000 feet of the base unit. Which was virtually useless. Now I can go anywhere, any time and know I am a push button away from immediate help.”

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Posted 7 years ago

“Explained program, but was too fast to set up program at this end.”

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Posted 7 years ago

“Answers questions and showing compassionate”

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Posted 7 years ago

“there solo gps model. i wanted the gps model cause the 1 before from another company wont work right cause of the att cellular. but with mobile help the solo gps has a boost with att cellular . that did the trick for me. i got my gps back. the people at mobile help have been great with helping me get started. and the other thing if you get a gps you dont get a plastic holder that hooks to the belt. its a very nice vinyl case that has belt loops and a medal clip that attaches to the belt. thanks again. the solo gps has made my day”

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Posted 7 years ago

MobileHelp is rated 4.6 based on 4,093 reviews