MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,092 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 22nd July 2025

Henry Barker

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great information and service! Thank you for the peace of mind knowing rapid assistance is there for my mom! I was given your name by a friend. Is there someway to merit her good recommendation? Thank you!”

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Posted 3 years ago

“Haven't had to use the system yet but I know it is there and available to me. Every customer service contact I have had has been excellent. They explain everything in great detail and are all courteous and understanding. Glad to be doing business with them.”

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Posted 3 years ago

“My age and health situation has been a outstanding eye opening. I am not able to move fast enough nor make the accurate decision in a crisis, thus reliability MOBILE HELP. Approved by my family and medical team.”

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Posted 3 years ago

“Extraordinarily responsive. Neck pendant alert is a little sensitive but hey, that's a good thing if you fall.”

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Posted 3 years ago

“I am happy that I found Mobile Help on the internet now I have peace of mind knowing that if I FALL I WILLGET HELP LENNICE J****”

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Posted 3 years ago

“I am very satisfied with mobile help. happy that I have both a wrist band and also the necklace option when I am out and about for help no matter where I am.”

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Posted 3 years ago

“I choose this company because their customer service actually answered my telephone calls or called me back when they said they would. All of the people I have dealt with have been helpful and professional. I received an invoice that was very accurate in a timely manner. I feel safe with this company. They also check my GPS monitor everyday. The first company I choose did not do any of these things and is giving me a hard time about getting a refund even though I didn't open the product and sent it back the next day after receiving it - the company "Mobil Alert" -”

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Posted 3 years ago

“The people are very friendly and go out of their way to help out. I have only been with Mobile Help a short time, but I can count on them to help out in case I am in trouble.”

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Posted 3 years ago

“I am so far pleased with the performance of the system, but I don't feel that I can write a review on the overall performance. I will wait for a while to see if I have found any reason to do so.”

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Posted 3 years ago

“Their service is very good and customer service is excelent.”

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Posted 3 years ago

“Always on the spot when needed.”

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Posted 3 years ago

“The best of the I rcecommend mobile help to to anybody that dad wants it mobile health is the best”

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Posted 3 years ago

“I want to know how much it is for monthly service with the hand band that I ordered. Can you please tell me?”

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Posted 3 years ago

“Great benefit for pease of mind. Also once he accidentally made it go off and we got a call immediately. Very pleased with it.”

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Posted 3 years ago

“I am very pleased with this service. They have been helpful and careful to instruct as needed. I am glad that I chose this company.”

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Posted 3 years ago

“The first night I had it, it said I fell when I didn't 3 times. I got the cord shortened and it has been much better. I fell once and it was being charged. Thank goodness I wan't hurt. I never go any place without it and the GPS. I fell very safe with it on.”

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Posted 3 years ago

“The 5 star rating is because it was very easy to set up. We have not had it long enough to know how the service responds to a fall or a push of the button.”

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Posted 3 years ago

“I am a new customer but I have been very pleased with the way they helped me with all my questions and how easy it was to setup when j received it”

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Posted 3 years ago

“Everyone was very professional and helpful. Also easy set up. Definitely recommend.”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,092 reviews