MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't used the items yet but I will say that the sales people and tech support are helpful and knowledgeble and recommended your co to my friends-I have your co for emergency”

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Posted 8 years ago

“Excellent customer service - definitely exceeded my expectations in all areas of customer service and ease of setting up the system. Definitely recommend MobileHelp.”

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Posted 8 years ago

“Easy Setup, friendly people helping and works just fine in testing. Thankful we haven't had to use it but feel good about my mom having it,”

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Posted 8 years ago

“no batteries to charge and bracelet waterproof”

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Posted 8 years ago

“Gives my family and me peace of mind. I can go and not worry.”

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Posted 8 years ago

“Excellent customer service throughout the whole procedure of ordering the equipment, getting it set up, and resolving a computer glitch. The staff were consistently patient and helpful.”

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Posted 8 years ago

“MOBIL HELP GAVE ME CONFIDENCE IN KNOWING IF I FALL, NO MATTER WHERE I AM, I WILL RECEIVE HELP. EITHER TO GET UP OR TO HAVE PARAMEDICS COME IN CASE I DON'T RESPOND. I COULD BE IN THE SHOWER, WITHOUT HELP I COULD JUST LAY THERE AND DIE AND NO ONE WOULD KNOW WHY THEY HAVE NOT HEARD FROM ME. I AM SO PLEASED I HAVE RECOMMENDED MOBILE HELP TO A COUPLE OF PEOPLE AND WILL CONTINUE TO RECOMMEND THEM. IT IS EXPENSIVE BUT I GOT ALL THE BELLS AND WHISTLES. SOME MAY WANT JUST THE BASICS BUT THAT IS UP TO THEM. THE HARDEST THING TO REMEMBER IS TO TAKE THE BAR WITH ME WHEN I LEAVE HOME. BUT I AM REMEMBERING BETTER EVERY DAY. WHEN I ACCIDENTALLY HIT THE BUTTON, YOUR RESPONSE IS VERY UNDERSTANDING AND TELL ME IT IS ALL RIGHT. I JUST HOPE I DON'T HIT THE BUTTON WHEN I AM AWAY FROM HOME.”

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Posted 8 years ago

“Tech support is efficient and the staff very courteous. The system worked very well the one time I've had to call for emergency help.”

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Posted 8 years ago

“I absolutely love this. Accidentally pushed the button and they were right there. Comforting to know that if I do have a real emergency they are there to rescue me. Highly recommend to everyone.”

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Posted 8 years ago

“It was cheaper than the system I had. It is from the originators of the product. It had the fall detection feature which I consider a necessity.”

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Posted 8 years ago

“Having recently started using MobileHelp end of May (after ordering it from a very pleasant representative who followed up diligently until the purchase was completed (I believe her name was Christine) I find myself In a rehab center recuperating after falling and fracturing my neck, toe, bruised cheek and black eye. Need I say more?”

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Posted 8 years ago

“Very Helpful. System complete and gives a sense of security”

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Posted 8 years ago

“Linda Page was especially helpful and knowledgeable and not pushy at all, which is important to me.”

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Posted 8 years ago

“Gave me a peace of mind that if anything happens I can get the help I need.”

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Posted 8 years ago

“I feel safer now. The devices are easy to use and MobileHelp responds quickly - important.”

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Posted 8 years ago

“The time line was very good. The information provided was clear and helpful. If and when I may have to use the equipment, I expect all will go well for me.”

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Posted 8 years ago

“I love Mobile Help. It makes me feel secure knowing help is just a push of a button away. The only thing I don't like is the size of the "watch." The front covers my entire wrist. Plus the band is too wide and long. You should make smaller ones.”

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Posted 8 years ago

“As an elderly person who is alone in the days and don't get around without sassistance it give me peace of mind just knowing they are there for me. Gives me peace of mind”

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Posted 8 years ago

“As an elderly person who is alone in the days and don't get around without sassistance it give me peace of mind just knowing they are there for me. Gives me peace of minfd”

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Posted 8 years ago

“I recently purchased the MobileHelp system for my mother. I searched the internet for all related systems. I remembered that a friend and neighbor had purchased a mobile system for herself. She was extremely happy with her experience with MobileHelp. Her personal, real-life recommendation was all that I needed to make my decision. The website was easy to navigate. The shipment was received earlier than expected. The set up, customer service, and follow up was exceptional. I recommend this product for all active seniors with loved ones at a distance.”

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Posted 8 years ago

MobileHelp is rated 4.6 based on 4,093 reviews