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Mobiles.co.uk Reviews

4.7 Rating 37,797 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,797 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
Mobiles.co.uk 5 star review on 7th December 2023
JAMAL KHALIL
130
Anonymous
Anonymous  // 01/01/2019
Selling a good product for a good price with no hassle.
Helpful Report
(Apple IPhone SE 64GB Space Grey) - Posted 9 years ago
Hello, At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 9 years ago
Easy site, speedy delivery, thanks
Helpful Report
(Apple IPhone 6 16GB Silver) - Posted 9 years ago
Hello Joanne, We’re really pleased you found our website easy to use and that your delivery was received swiftly. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 9 years ago
Mobiles.co.uk is cheap,and cheerful. A good looking front end site with out much behind it. The prices are amazing and packages are some of the best but their customer service doesn't seem great. I phoned the after sales service before making my purchase and they were less than useful. I am not looking forward to having any problems. I believe you can complain to car phone warehouse though so will probably choose that route if necessary. I am very happy with my phone right now and the delivery was super fast.
Mobiles.co.uk 4 star review on 12th September 2016 Mobiles.co.uk 4 star review on 12th September 2016
Helpful Report
(Samsung Galaxy S7 Edge Gold) - Posted 9 years ago
Hello Christopher, We’re really pleased to hear you’re happy with the deal you ordered. We’d like to apologise if you felt our customer support wasn’t useful. Any after sale queries can be discussed with us directly, we’ll be happy to answer any questions you may have. Thanks for taking the time to leave your review, your feed-back is very valuable to us. Chris | Mobiles.co.uk Customer Support team
Posted 9 years ago
Great service We bought iphone se with 02 contracts
Helpful Report
(Apple IPhone SE 64GB Gold) - Posted 9 years ago
Hello, We’re really pleased you’re happy with the service we provide. Thanks for leaving a review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 9 years ago
Order was sent and received promptly. Call centre staff were helpful with my query.
Helpful Report
(Apple IPhone SE 64GB Space Grey) - Posted 9 years ago
Hello Geoff, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 9 years ago
The iPhone 6s I ordered was faulty. I contacted mobiles.co.uk call centre to report this. They arranged for the phone to be collected the next day. Once they recieve the phone a new replacement will be sent out. Hassle free!
Helpful Report
(Apple IPhone 6s 64GB Gold) - Posted 9 years ago
Hello Jay, Sorry to hear your phone developed a fault, we're pleased to see your exchange was dealt with quickly and efficiently. Thanks for taking the time to leave a review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 9 years ago
I found the staff here helpful and got a great deal. I would buy from them again.
Helpful Report
(Apple IPhone 6 16GB Space Grey) - Posted 9 years ago
Hello, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 9 years ago
Affordable I-phone and great package deal quick and easy application. Fast delivery.
Helpful Report
(Apple IPhone 6 16GB Space Grey) - Posted 9 years ago
Hello there, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 9 years ago
Very competitive price, quick delivery, good website
Helpful Report
(Apple IPhone SE 16GB Space Grey) - Posted 9 years ago
Hello there, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 9 years ago
So far I have received a good phone for good value. Service and delivery great.
Helpful Report
(Apple IPhone 6 16GB Silver) - Posted 9 years ago
Hello Victoria, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 9 years ago
Quick despatch, good price
Helpful Report
(Samsung Galaxy S7 Edge Black) - Posted 9 years ago
Hello Alexander, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Chris | Mobiles.co.uk Customer Support team
Posted 9 years ago
I called them up as EE had declined my application and Mobiles.co.uk gave me an even better deal with O2 right away on the phone and never put me on hold once i got throught to them. What really annoyed me with previous networks is that they would continue to transfer me and put me on hold so many times. At the end of the phone call which was no longer than 5 minutes I had a better deal with O2 and they had accepted my application and two days later my phone arrived! Brilliant service.
Helpful Report
(Apple IPhone 6 64GB Space Grey) - Posted 9 years ago
Hello Danielle, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 9 years ago
Quick delivery. Some problems on ordering which were my fault which was sorted second time around when I contacted them.
Helpful Report
(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago
Hello Neil, We’re really pleased to hear your parcel arrived swiftly, we hope you’re enjoying your new gadget and are happy to see you got your problems resolved. We just wanted to say thanks for taking the time to share your experience with us. Thanks again for your time, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 9 years ago
deliverd quickly good price options and keep you well informed
Helpful Report
(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago
Hello David, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 9 years ago
The price for my new mobile was just what I wanted and was better than EE and O2 websites. The ordering process for easy to use and delivery was on time.
Helpful Report
(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago
Hello David, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 9 years ago
Whole thing happened very quickly and straightforwardly, would definitely use them again.
Helpful Report
(Apple IPhone 6 16GB Space Grey) - Posted 9 years ago
Hello Daniel, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 9 years ago
My order came the next day in the morning.
Helpful Report
(Apple IPhone 6s 16GB Rose Gold) - Posted 9 years ago
Hello there, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 9 years ago
delivered as promised - unable to get in touch with them by phone, but good email communication
Helpful Report
(Apple IPhone 6 16GB Silver) - Posted 9 years ago
Hello Katja, we’re really pleased you’re happy with the delivery of your order. If you ever need to call us, please use our freephone number 01509 615 474 and we'll be happy to help. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 9 years ago
Very good service, highly competitive prices, good selection. Website horrendously slow for purchase though.
Helpful Report
(Apple IPhone 6s 64GB Gold) - Posted 9 years ago
Hello Doug, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 9 years ago
Ease of order, value for money.
Helpful Report
(Apple IPhone SE 64GB Space Grey) - Posted 9 years ago
Hello Tim, we’re really pleased you’re happy with the deal you've taken out. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 9 years ago
Mobiles.co.uk is rated 4.7 based on 37,797 reviews