Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,797 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 31st July 2024

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good prices. Got same contract on iPhone 6S with Vodafone tarrif but saved £18/month. Good ordering process and promo delivery with DPD so can track and get a one hour delivery slot.”

Helpful Report

(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago

Hello David, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Amazing prices and superb levels of stock in comparison to other suppliers. Good delivery although a day later than scheduled, meaning I needed to pay for an upgrade to my delivery to fit around work. Will definitely use again. Thanks!”

Helpful Report

(Apple IPhone SE 64GB Silver) - Posted 9 years ago

Hello Kerri, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“My first contact with mobiles was not that great. Person who I spoke to on the phone did not appear to be much help. So I spoke to my mobile provider and place order online without difficulties. I am current awaiting to receive my free gift.”

Helpful Report

(LG K4 Blue) - Posted 9 years ago

Hello Yury, We’re really pleased you’re happy with the service we provide. And trust you received your gift. Kind regards, Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Very fast delivery, great service. Still waiting for my iPad 2 free gift but this is coming from a 3rd party as detailed on the website and will arrive seperately.”

Helpful Report

(Huawei Y3 White) - Posted 9 years ago

Hello Susanne, We’re really pleased you’re happy with the service we provide. Kind regards, Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Very easy to deal with, customer adviser was very professional, and answered all the questions I had. The phone was delievered the next day to my place of work.”

Helpful Report

(Apple IPhone 5s 16GB Space Grey) - Posted 9 years ago

Hello Baijul, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris|Mobiles.co.uk Customer Support team

Posted 9 years ago

“A blip in my credit check. Once the misunderstanding was resolved (couple of hours) I received MH phone in less than 24 hours!”

Helpful Report

(Apple IPhone 6s 16GB Space Grey) - Posted 9 years ago

Hello Michael, Sorry to hear there were issues with your credit check. I’m pleased to hear it was resolved and you received your order. We hope you’re enjoying your new phone. Kind regard, Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Mobiles.co.uk were great when ordering but delivery was hopeless. 1st day not in. 2nd day they went to wrong address so stayed in on third day for whole of 2 hour delivery slot and arrives outside that time. And trying to track delivery equally hopeless. Now struggling to get phone software. So good at sales stage but not subsequently!”

Helpful Report

(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago

Hello Kate, I’m sorry to hear there were issues receiving your order and for the set-up of your handset. I’ve tried to call you today to discuss your review however you were unavailable. Please confirm a suitable time and contact number so we can discuss this further. Kind regard, Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“The deal was great but it didnt go through for a while and I had to phone up. I wasnt sure who to phone up ! phonespot, mobile.co.uk, esave, car phone warehouse or the O2 !”

Helpful Report

(Samsung Galaxy J5 Black) - Posted 9 years ago

Hello Neil, We’re really pleased to hear you’re happy with the deal you ordered. We’d like to apologise for any confusion caused when trying to contact us. Thanks for taking the time to leave your review, your feed-back is very valuable to us. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“The website was very easy to use, I found it very useful and it provided the best deals available I would recommend it to anyone”

Helpful Report

(Apple IPhone 6s 16GB Rose Gold) - Posted 9 years ago

Hello Shaunelle, We’re really pleased you found our website quick and easy to use and that we made your order experience as effortless as possible. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Got a great deal on a new iPhone, saving £10 a month from what o2 could offer. Phone arrived the next day.”

Helpful Report

(Apple IPhone 6s 64GB Silver) - Posted 9 years ago

Hello Caroline, At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“The monthly line rental moved up by £1 by ye time I grabbed onto this deal. However still pleased As the upfront cost of the handset was very reasonable.”

Helpful Report

(Apple IPhone 6s 64GB Silver) - Posted 9 years ago

Hello Asma, We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave a review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“good price and fast delivery !! but it just a bit confusion about the bill, I did not know who I have to contact, is network company or yourself?”

Helpful Report

(Apple IPhone 6s 16GB Rose Gold) - Posted 9 years ago

Hello Sue, We’re really pleased you’re happy with the service we provide. For billing enquiries I recommend contacting your network provider directly. Thanks again for taking the time to leave such a positive review. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Very happy with the service from mobiles.co.uk. I revieced my phone the next day even though I ordered it quite late in the day. Happy with my phone and contract, couldn't have gotten such a bargain at any other phone shops/websites.”

Helpful Report

(Apple IPhone 6s 64GB Gold) - Posted 9 years ago

Hello Min Ji, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Ordered a Samsung galaxy s7 gold. Delivery was on time and service was excellent. Would definitely recommend to shop at mobile.Co. UK.”

Helpful Report

(Samsung Galaxy S7 Gold) - Posted 9 years ago

Hello Farzana, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“No problems. Very straightforward transaction. Kept updated of my order by emails. My phone arrived the next day. Simple!!!”

Helpful Report

(Apple IPhone SE 16GB Space Grey) - Posted 9 years ago

Hello Claire, We’re really pleased to hear you received an excellent service from us, we try to make the process as easy as possible giving you the best possible experience. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“The offer for the iPhone 6S from mobiles.co.uk was incredible compared to what others were offering on the market. The service was really outstanding, quick and very friendly. The mobile arrived the very next day at the time given - very happy customer ????”

Helpful Report

(Apple IPhone 6s 64GB Silver) - Posted 9 years ago

Hello Jessica, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“I got the best price in mobiles.co.uk. The customer service was good. All queries answered quickly. Quick delivery too. I would recommend everyone to go for mobiles.co.uk”

Helpful Report

(Samsung Galaxy S7 Edge Gold) - Posted 9 years ago

Hello Tarun, At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“My new phone came in the time I expected! With the best deal I could find only had a problems with the number changing over but this was due to o2 not mobiles.co.uk”

Helpful Report

(Apple IPhone 6s 16GB Rose Gold) - Posted 9 years ago

Hello Louise, We’re really pleased to hear your parcel arrived in good time and that you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“I had a few problems with my order with the SIM card not being correctly activated. I had to call the team to sort out what was a very unusual situation, and they were very friendly and helpful and efficient in sorting things out. It's also the best deal I've seen out there!”

Helpful Report

(Apple IPhone SE 64GB Gold) - Posted 9 years ago

Hello Lydia, I’m sorry to hear you had an issue with your SIM card activation, its great to hear the issue was resolved efficiently by our team. Thank you for your feed-back its greatly appreciated. Kind regards, Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Fast and easy easy to use. Phone came the next day and I got a great price! Will use again for sure.”

Helpful Report

(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago

Hello Matthew, We’re really pleased to hear your parcel arrived swiftly and that you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

Mobiles.co.uk is rated 4.7 based on 37,797 reviews