Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,797 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 31st July 2024

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient in many forms. Both in setting up a contract as well as tackling any issues or concerns. Would recommend, especially with the deals on offer. I have a brand new iPhones 6s which was delivered reliably and loving it.”

Helpful Report

(Apple IPhone 6s 16GB Gold) - Posted 9 years ago

Hello Benjamin, We’re really pleased you’re happy with your new gadget. Thanks for taking the time to leave such a positive review. Chris |Mobiles.co.uk Customer Support team

Posted 9 years ago

“My new i phone was a lot easier to use than I first thought. I find it quick and easy to get from one item to another”

Helpful Report

Posted 9 years ago

Hello Pamela, We’re really pleased you’re happy with your new gadget. Thanks for taking the time to leave such a positive review. Chris |Mobiles.co.uk Customer Support team

Posted 9 years ago

“The delivery was very quick, I ordered my phone and within a few hours it had said that it had been dispatched; I ordered next day delivery and it was very helpful to recieve the phone in the morning the next day with the tracking details etc. Will use again if I buy another phone, I reccomend it.”

Helpful Report

(Apple IPhone 6s 16GB Rose Gold) - Posted 9 years ago

Hello Angelina, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Chris |Mobiles.co.uk Customer Support team

Posted 9 years ago

“Very easy ordering process and some great bargains to be found. When browsing ignore the recommended deals and check out all options. My phone was delivered as expected with a message received from courier on the morning of deliver advising of a 1hour time slot.”

Helpful Report

(Apple IPhone 6s 64GB Rose Gold) - Posted 9 years ago

Hello Gillian, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris |Mobiles.co.uk Customer Support team

Posted 9 years ago

“Excellent price. Fast delivery. Efficient customer service. Good communication. Shopping experience much better that usual high street shops. What is not to like!”

Helpful Report

(Samsung Galaxy S7 Gold) - Posted 9 years ago

Hello Ruchi, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris |Mobiles.co.uk Customer Support team

Posted 9 years ago

“I called mobiles.co.uk after seeing a Galaxy s7 deal on a comparison site. Was told the deal wasn't set up on their system and will get back to me but didn't, so I rang them back and the sale was processed successfully and very quickly. I received the phone on the date mentioned .No complaints yet. Quite pleased with the service. Will recommend. Thanks mobiles.co.uk”

Helpful Report

(Samsung Galaxy S7 Black) - Posted 9 years ago

Hello Anil, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris |Mobiles.co.uk Customer Support team

Posted 9 years ago

“very quick, i wasn't sure if my number would automatically transfer over and it did. Although it would have been good to discuss that with someone beforehand, it was otherwise very slick.”

Helpful Report

(Apple IPhone 6s 16GB Space Grey) - Posted 9 years ago

Hello Alex, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris |Mobiles.co.uk Customer Support team

Posted 9 years ago

“Good deal and kept me up to date on delivery. Could improve by offering weekend delivery instead of next business day only.”

Helpful Report

(Samsung Galaxy S7 Edge Black) - Posted 9 years ago

Hello Madni, Thank you for your review. We’re really pleased you’re happy with the service we provide. We do offer Saturday delivery however this is a chargeable service. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris |Mobiles.co.uk Customer Support team

Posted 9 years ago

“Very pleased with the service, they rang back at a convenient time talked through my options and were then happy to ring again for me to confirm the order, phone received when expected and I have even managed to set it up myself!!! (no help from No.1 son)”

Helpful Report

(Microsoft Lumia 550 Black) - Posted 9 years ago

Hello Karen, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris |Mobiles.co.uk Customer Support team

Posted 9 years ago

“We had too pick up the phone from car phone wearhouse which is about 40 minute drive because we moved and for security reasons even though we got there and didn't even ask for ID which was pointless. So was a 5 minute job which took 40 mins to get there.”

Helpful Report

(Samsung Galaxy J5 Black) - Posted 9 years ago

Hello Llinos, Thank you for your review. I’m sorry to hear you had some troubles getting your order. I hope this hasn’t ruined your experience and thank you for your understanding. Kind regards, Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Brilliant website for online purchases and very helpful staff if you need to contact them. A + service, that cannot be faulted and the best thing is the cashback process.”

Helpful Report

(Samsung Galaxy A3 2016 Black) - Posted 9 years ago

Hello Riazuddin, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Very easy to purchase a mobile contract or sim only deal. I have only used mobiles.co.uk for the last 3 years for this purpose and have found the process very hassle-free.”

Helpful Report

(Samsung Galaxy A3 2016 Black) - Posted 9 years ago

Hello Riazuddin, We’re really pleased you’re happy with your new gadget. Thanks for taking the time to leave such a positive review. Chris |Mobiles.co.uk Customer Support team

Posted 9 years ago

“Very good value for money. Swift service thus far. Bit of a shame that they don't provide more considerable student discount.”

Helpful Report

(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago

Hello Peter, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Chris |Mobiles.co.uk Customer Support team

Posted 9 years ago

“Good deals and a wide variety of phones and providers to choose from, easy to order, quick delivery, overall very positive”

Helpful Report

(Samsung Galaxy S7 Black) - Posted 9 years ago

Hello Calum, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“I FOUND THE SITE EASY TO USE. WIDE ARRY OF OFFERS WITH GREAT DEALS AND NHS DISCOUNT REALLY HELPED. GOOD CUSTOMER SERVICE WHEN SPEAKING WITH STAFF TO CONFIRM MY DETAILS. FAST AND EFFICENT DELIVERY. REALLY HAPPY WITH SERVICE I RECIEVED.”

Helpful Report

(Apple IPhone 6s 64GB Rose Gold) - Posted 9 years ago

Hello John, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Great price, got same as Vodafone direct but saved £18/month! iPhone 6S with Vodafone £26/month tariff. Delivered very promptly and all setup with no problems.”

Helpful Report

(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago

Hello David, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Very Satisfactory service. Would have liked more immediate information relating to contracts and service provided, but all in all a satisfactory experience.”

Helpful Report

(Samsung Galaxy S6 32GB Gold) - Posted 9 years ago

Hello Graham, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Ordered on bank holiday delivered next day 13.30 Fantastic. Set up an account with Vodafone but I then had two accounts. They wouldn't just transfer over had to cancel old and wait 30 days before I'm allowed to start new, I've yet to find out if they charge me twice!!!!”

Helpful Report

(Apple IPhone 6s 64GB Silver) - Posted 9 years ago

Hello Graham, We’re sorry to hear of the issues you faced when ordering with us. I tried to contact you today however you were unavailable to take my call. Please confirm a suitable time to speak to you regarding the review. Kind regards, Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Very good service, fast and efficient. Would definitely use this provider again. Great deal too. The website was easy to use and clear. Great communication.”

Helpful Report

(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago

Hello Karly, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Good simple process to identify and compare initial purchase cost and tariffs. Once decisions have been made there was good communication and specific information for the quick delivery. Used again to get my wife a phone.”

Helpful Report

(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago

Hello Timothy, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

Mobiles.co.uk is rated 4.7 based on 37,797 reviews