Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,797 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 31st July 2024

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great deal with next day delivery & excellent service I will be using mobiles again for my next phone.”

Helpful Report

(Apple IPhone 6s 16GB Gold) - Posted 9 years ago

Hello Andrew, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“very happy with the fast and efficient service, no issues at all. Just waiting for quidco cash back to come through.”

Helpful Report

(Apple IPhone 6s 16GB Gold) - Posted 9 years ago

Hello Zubeda, We’re really pleased to hear your parcel arrived swiftly and that you found our service efficient. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Easy to order from, not been able to use my phone yet though. Still waiting for my delivery as I had to wait and get a delivery at the weekend. DPD not the best for giving times out for delivery slots still waiting and its 1130am”

Helpful Report

(Apple IPhone 6s Plus 64GB Rose Gold) - Posted 9 years ago

Hello Janette, We’re happy to hear you enjoyed the customer journey whilst using our website, Thanks for taking the time to share your experience with Mobiles.co.uk, it’s greatly appreciated. Mohammed |Mobiles.co.uk Customer Support team

Posted 9 years ago

“Excellent service very helpful. But if you call them it costs in this day and age really! Phone arrived fast and a good deal.”

Helpful Report

Posted 9 years ago

Hello Sally, We just wanted to say thanks for taking the time to share your experience with Mobiles.co.uk, it’s great to hear your parcel was delivered on time and hope you’re enjoying your new phone. Thanks once again for your comments, your feedback is greatly appreciated. Mohammed |Mobiles.co.uk Customer Support team

Posted 9 years ago

“Great service, fast and efficient delivery of my new phone. Will definitely use mobiles.co.uk in the future and would recommend to everyone.”

Helpful Report

(Apple IPhone 6 16GB Space Grey) - Posted 9 years ago

Hello William, We’re happy to hear you found our website nice and simple to use, our goal is to provide the best tech in the simplest form. Thanks for taking the time to share your experience with Mobiles.co.uk, it’s greatly appreciated. Mohammed |Mobiles.co.uk Customer Support team

Posted 9 years ago

“Great company with fantastic deals. However, the iPhone 6S whilst functional is pretty poor when it comes to the keyboard layout, keys are too small and difficult to use due to their size.”

Helpful Report

Posted 9 years ago

Hello Billy, Thanks for your recent review about your experience with Mobiles.co.uk, we’re really happy to hear you’re pleased with the level of service received. Thanks once again for your time, it’s greatly appreciated. Mohammed |Mobiles.co.uk Customer Support team

Posted 9 years ago

“I found the most competitive prices on Mobiles.co.uk. Ordering was quick and easy and I received my phone by special delivery the next day! Unfortunately the advice I received from the sales contact on transferring my old number over to the new phone was not correct, but this was easily rectified.”

Helpful Report

(Samsung Galaxy S6 32GB White) - Posted 9 years ago

Hello Lucy, At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Mohammed |Mobiles.co.uk Customer Support team

Posted 9 years ago

“Easy and quick to use. Would highly recommend to friends and family. Lots of different deals which saves you shopping around different providers.”

Helpful Report

(Apple IPhone 6s 64GB Rose Gold) - Posted 9 years ago

Hello Kathryn, We’re really pleased to hear your order was processed in a speedy manner, we hope you’re enjoying your new phone. We just wanted to say thanks for taking the time to share your experience with Mobiles.co.uk, it’s great to hear you’re happy with the service received. Thanks again for your time, it’s greatly appreciated. Mohammed |Mobiles.co.uk Customer Support team

Posted 9 years ago

“The phone arrived very quickly, I was emailed when it was shipped and delivered. Very easy to use, called customer service very polite and thorough. I am having rouble with topping it up but not too concerned.”

Helpful Report

(Samsung E1200) - Posted 9 years ago

Hello Richard, We’re really pleased to hear your phone arrived in good time, we hope you’re enjoying your new phone. We just wanted to say thanks for taking the time to share your experience with Mobiles.co.uk, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Mohammed |Mobiles.co.uk Customer Support team

Posted 9 years ago

“I didn't qualify for the deal I wanted and a team member let me know very quickly and sorted my own with an even better deal. I was very pleased”

Helpful Report

(Apple IPhone 6s 64GB Rose Gold) - Posted 9 years ago

Hello Sarah, Thanks for your recent review about your experience with Mobiles.co.uk, we’re really happy to hear you’re pleased with the level of service received. Thanks once again for your time, it’s greatly appreciated. Mohammed |Mobiles.co.uk Customer Support team

Posted 9 years ago

“Friendly and a good presentation of the phones on offer I would have no problem in using your company again”

Helpful Report

(Samsung Galaxy J5 Black) - Posted 9 years ago

Hello Susan, Thanks for taking the time to share your experience with Mobiles.co.uk, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Mohammed |Mobiles.co.uk Customer Support team

Posted 9 years ago

“Was quick and easy, customer service v helpful but you should allows users to input more than one previous address on the website”

Helpful Report

(Samsung Galaxy S7 Gold) - Posted 9 years ago

Hello Dan, We just wanted to say thanks for taking the time to share your experience with Mobiles.co.uk, it’s great to hear your order was processed in good time and we hope you’re enjoying your new phone. Thanks once again for your comments, your feedback is greatly appreciated. Mohammed |Mobiles.co.uk Customer Support team

Posted 9 years ago

“So far not bad. Quick delivery. Now waiting to see how does they behave when we face any problem. Hopefully they will deal with everything effectively.”

Helpful Report

(Apple IPhone 6s 16GB Space Grey) - Posted 9 years ago

Hello Anagh, We just wanted to say thanks for taking the time to share your experience with Mobiles.co.uk, it’s great to hear your parcel was delivered on time and hope you’re enjoying your new phone. Thanks once again for your comments, your feedback is greatly appreciated. Mohammed |Mobiles.co.uk Customer Support team

Posted 9 years ago

“Great service , very helpful and pleasant manners from the sales person. Would not hesitate to use them again.”

Helpful Report

(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago

Hello Peter, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Mohammed |Mobiles.co.uk Customer Support team

Posted 9 years ago

“Phone came out as and when they said it would, mix up with the contract I had agreed to but after a phone call all rectified.”

Helpful Report

(Apple IPhone 6 16GB Space Grey) - Posted 9 years ago

Hello Fiona, Thanks for taking the time to share your experience with ourselves, I’m pleased to hear your issue was resolved swiftly. We hope you’re enjoying your new gadget. Chris |Mobiles.co.uk Customer Support team

Posted 9 years ago

“Quick and easy with excellent service will use again just read the small print first as free gift isn't necessarily free”

Helpful Report

(Apple IPhone 5s 16GB Silver) - Posted 9 years ago

Hello Kelvin, Thanks for taking the time to share your experience with Mobiles.co.uk, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Mohammed |Mobiles.co.uk Customer Support team

Posted 9 years ago

“The overall service is really good.I used this website to purchase my second phone and really good service.I would surely recommend this to anyone.”

Helpful Report

(Apple IPhone 6s 64GB Silver) - Posted 9 years ago

Hello Anuradha, Thanks for your recent review about your experience with Mobiles.co.uk, we’re really happy to hear you’re pleased with the level of service received. Thanks once again for your time, it’s greatly appreciated. Mohammed |Mobiles.co.uk Customer Support team

Posted 9 years ago

“Good service so far. Quick delivery. Gives an hour time slot for delivery so you're not waiting around all day for delivery. Overall so far so good”

Helpful Report

(Apple IPhone 6s 16GB Rose Gold) - Posted 9 years ago

Hello Farzana, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Very good, used the website a few years ago and unfortunately it was not satisfactory. This time it was very good no issues or concern with good communication. Will use again”

Helpful Report

(LG G5 Titan) - Posted 9 years ago

Hi Dale, I’m pleased you’re happy with our website and that your experience was a lot better this time round. We strive to provide an excellent service for our customers and really value your feed-back! Thanks again for your time, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“The phone I had ordered was quick to be dispatched and was at an adorable price and I was glad with the service”

Helpful Report

(Apple IPhone 6 64GB Space Grey) - Posted 9 years ago

Hello Jamie, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

Mobiles.co.uk is rated 4.7 based on 37,797 reviews