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Mobiles.co.uk Reviews

4.7 Rating 37,793 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,793 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
Mobiles.co.uk 5 star review on 7th December 2023
JAMAL KHALIL
130
Anonymous
Anonymous  // 01/01/2019
Good deals
Helpful Report
(Samsung Galaxy S10 Lite 128GB Prism Black) - Posted 5 years ago
Was easy to set up and the phone arrived the next day
Helpful Report
(Apple IPhone 11 64GB Product Red) - Posted 5 years ago
I tried to buy online but there was a problem and the payment page kept freezing. I didnt receive an email to explain what had happened so wasnt clear if I'd actually bought the phone or not. When I rang the next day, I spoke to the very helpful Josh. He was polite and patient and sorted the payment issue out quickly and without fuss. I was very impressed with his manner and told him so. I ended up choosing a different deal after his advice. If it hadnt been for the website issue I would have given 5 stars not 4.
Helpful Report
(Apple IPhone 11 64GB Black) - Posted 5 years ago
Was easy and quick delivery but I tried the online chat and it wasn’t usable.
Helpful Report
(Apple IPhone SE 64GB Black) - Posted 5 years ago
A prompt and reliable service.
Helpful Report
(Samsung Galaxy S10 Lite 128GB Prism Black) - Posted 5 years ago
Really fast service, great price
Helpful Report
(Samsung Galaxy S10 Lite 128GB Prism Black) - Posted 5 years ago
Very fast delivery, accurate time slot and plenty of communication via emails.
Helpful Report
Posted 5 years ago
Sickkk
Helpful Report
(Samsung Galaxy S10 Lite 128GB Prism Black) - Posted 5 years ago
It's a lovely phone
Helpful Report
Posted 5 years ago
Oknarrived slightly later than told. I also was given a new number when I wanted to keep my original number thankfully EE sorted this out for me
Helpful Report
Posted 5 years ago
Everything went through without a problem very quick and easy
Helpful Report
(Samsung Galaxy A51 128GB Prism Crush Black) - Posted 5 years ago
All good quick and efficient cash back process is a pain though
Helpful Report
(Honor 9X 128GB Sapphire Blue) - Posted 5 years ago
Cheapest deal I could find. Next day delivery. Good service so far
Helpful Report
(Samsung Galaxy S10 Lite 128GB Prism White) - Posted 5 years ago
Very easy to use and find a great deal
Helpful Report
(Google Pixel 4 XL 64GB Clearly White) - Posted 5 years ago
Easy to navigate web site and good price for the phone and contract I have purchased
Helpful Report
(Samsung Galaxy A51 128GB Prism Crush Black) - Posted 5 years ago
It was quick and easy and relatively simple to do - phone arrived the next day and got a good deal (so far - not had first bill yet!) so hoping no hidden costs. Although some issues with porting number over they didn't make me aware of. This has caused some delay as I was already with that company - so have had to Get someone to get me a pay as you go to port to that before could port back - have since been advised they should've done an upgrade instead- and failed to inform or make me aware of this - as I am shielding this has caused some delay and issues for me.
Helpful Report
(Apple IPhone 11 128GB Yellow) - Posted 5 years ago
Got a great deal on my phone. The only negative was that the online payment system didn't work for me, however the gentleman on the end of the phone was extremely helpful and my phone arrived promptly the following day.
Helpful Report
(Samsung Galaxy S10 Lite 128GB Prism Black) - Posted 5 years ago
Easy to order on line and phone arrived the next day.
Helpful Report
(Apple IPhone 11 256GB Product Red) - Posted 5 years ago
Excellent service
Helpful Report
Posted 5 years ago
Initially the contract was £12 a month but having looking closer it's £20 you need to send your bill to qalify for discounts. Bit of a farce really. Would be more likely to renew contract after 2 years if would not have to send the bill!!!
Helpful Report
(Samsung Galaxy A21s 32GB Blue) - Posted 5 years ago
Mobiles.co.uk is rated 4.7 based on 37,793 reviews